Telephone English | Business English Telephone Calls

Learn telephone English with Business English Pod lessons for telephoning in English.

In today’s busy business world, being comfortable with English for telephoning is very important. Whether you’re answering the phone, making sales calls, or helping customers, being comfortable handling business English telephone calls can make a big difference.

With lessons covering making and receiving business English telephone calls, leaving messages, taking orders, and handling complaints, learners can develop the telephone English necessary to communicate effectively over the phone in English. These lessons on business English telephone skills are designed for anyone needing to make business phone calls in English, such as customer service representatives, salespeople, and managers. The practical scenarios and real-world situations provided ensure success in phone calls in English.

Our English for telephoning lessons are listed below with the latest lessons first.

• BEP 384 – Business by Phone 4: Unexpected call
• BEP 383 – Business by Phone 3: Routine Check-in Meeting
• 925 English Lesson 36 – Ending a Phone Call
• 925 English Lesson 35 – Answering the Phone
• BEP 312 – Business by Phone 2: Discussing Staffing Issues
• BEP 311 – Business by Phone 1: Discussing Production Problems
• BEP 23c – Telephone English: Getting Action
• BEP 22c – Telephone English: Making Enquiries
• BEP 21 B – Telephone English: Taking and Leaving a Message
• BEP 21 A – Answering a Telephone Call in English
• BEP 15c – Telephoning: Asking for Help
• English for Telephoning Mobile App
• BEP 261 – Complaining on the Telephone 2
• BEP 260 – Complaining on the Telephone 1
• BEP 240 – Telephoning: Tech Support English (3)

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