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Business English Pod / Courses / Telephoning 101

Telephoning 101

By BEP / November 15, 2018

Key skills for speaking on the phone in English. Suitable for level B1-B2 learners; with lower numbered lessons useable with A2 learners.

Progress

0%

Lessons

No. Lesson Name Completed
1. BEP 69 A – Telephoning: Answering a Call in English
2. BEP 69 B – Telephoning: Taking a Message in English
3. BEP 72 – Telephoning: Voicemail Messages
4. BEP 119 – Telephoning: Making an Appointment
5. BEP 89 – Telephoning: Making Arrangements
6. BEP 120 – Telephoning: Checking on an Order
7. BEP 162 – Dealing with Customers on the Phone 2
8. BEP 161 – Dealing with Customers on the Phone 1
9. BEP 128 – Telephoning: Handling Sales Calls
10. BEP 140 – Dealing with Problems over the Phone
11. BEP 157 – Dealing with an Angry Caller (Part 1)
12. BEP 158 – Dealing with an Angry Caller (Part 2)
13. Skills 360 – Telephone English Tips (Part 1)
14. Skills 360 – Telephone English Tips (Part 2)
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