Telephoning 101By BEP / November 15, 2018 Key skills for using the telephone in English. Suitable for level A2-B1 learners. Progress 77.78% Lessons No. Lesson Name Completed 1. BEP 69 A – Telephoning: Answering a Call in English 2. BEP 69 B – Telephoning: Taking a Message in English 3. BEP 22c – Telephone English: Making Enquiries 4. BEP 23c – Telephone English: Getting Action 5. BEP 119 – Telephoning: Making an Appointment 6. BEP 89 – Telephoning: Making Arrangements 7. BEP 120 – Telephoning: Checking on an Order 8. BEP 128 – Telephoning: Handling Sales Calls 9. BEP 140 – Dealing with Problems over the Phone