BEP 143 – Meetings: English for Teleconferences (1)

English for Teleconference Meetings 1

This is the first in a two-part Business English Pod series on teleconferences – meetings that take place over the phone.

Nowadays, we have virtual teams interacting across the globe in virtual meetings without having to leave the office. Teleconferences offer a host of advantages, including minimal travel and meetings costs.

However, teleconferences do have their challenges, especially since participants cannot see each other. It’s helpful for people to introduce themselves, use their names and their colleague’s names when speaking, minimize background noise, and speak slowly and clearly. In these two episodes, we’ll learn vocabulary associated with teleconferences. We’ll also learn ways to professionally and tactfully handle any issues that come up.

Today, we’ll listen to Craig and Elsa. Craig is a new hire at StarCom, a computer and printer manufacturer. He’s fresh from university and needs to learn how to do a teleconference, so he asks for help from Elsa, who works in HR.

Listening Questions

1) What types of equipment are needed for a teleconference?
2) What is the purpose of a passcode?
3) What are three problems Elsa mentions that can often occur during a teleconference?

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BEP 136 – Meetings: Making a Progress Report

In this Business English Pod episode we’re going to look at making a project progress report during a meeting.

All managers need written progress reports from their staff, but it is often necessary to make a verbal progress report during a meeting. A verbal report can be thought of as a combination of a presentation and a question and answer session.

When making a progress report, you’ll need to start with the overall status of the project, and then go on to explain how much of the work has been completed, at what stage the work is now, what remains to be done and, of course, what problems might have arisen. Because the format is “live”, people may interrupt to ask questions or make comments and you should be sure of your facts when you go into the meeting.

We’ll be listening to Angela, who works in the Operations department of her company. Blaine & Co. They plan to move to a new head office and the renovation, or preparation, of their space is currently underway. Angela has visited the new office and spoken with the key people on-site. As the dialog starts, she is called upon to give a verbal report on the progress of the renovation.

Listening Questions

1) What did Angela do to prepare for this meeting?
2) Will Blaine & Co. be able to move as planned?
3) Where will Blaine & Co. get money to cover the extra costs?

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BEP 131 – Presentations: Pitching an Idea (3)

This is the final episode in our three-part Business English Podcast series on pitching an idea to your colleagues.

In the last episode, we saw how a manager presented an idea to her colleagues and persuaded them to take it seriously. She then defended and supported her argument in front of her peers, who were not sure of the feasibility of the proposal at the start of the meeting.

In today’s lesson, we’ll introduce language for connecting your ideas to company strategy, emphasizing points, setting an action plan, and assigning tasks at the end of your presentation. Once you have convinced your colleagues, you need to provide a plan for getting the work done. We will show you how to use language effectively to follow through on your outstanding idea.

BEP 130 – Presentations: Pitching an Idea (2)

In the last Business English Podcast lesson, we saw how a manager pitched an idea during a meeting. She explained how the company website could be revamped so that customers could order off-the-shelf products directly, instead of having to contacting a sales representative.

In today’s lesson, we’ll introduce language for dealing with unexpected objections, signposting your presentation, supporting your points and persuading other people. Once you’ve pitched an idea, your colleagues will try to find weak points in your argument and you will have to give evidence that your idea is worth supporting. We will show you how to make coherent, persuasive arguments, and use language effectively to support your points.