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BEP 172 – Meeting with a Vendor (Part 3)

This is the third of a three-part Business English Pod series on discussing a proposal with a vendor.

Meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. Your conversation is like a dance in which you and the vendor are trying to get the most out of a possible deal. You need to come out of the meeting feeling confident about the vendor’s abilities and sure that you are getting as much as possible at the best possible price.

Last week, we looked at how to show concern about cost, introducing topics with tact, and showing tactical hesitation. In this episode, we’ll focus on the negotiation phase. That will involve highlighting concerns, getting concessions, and making a counter-proposal. We’ll also look at how to set criteria for evaluation and how to maintain momentum at the end of a meeting.

In today’s dialog, we’ll rejoin Steve, who wants to hire a vendor to run language training, and Karen, whose company has bid on the project.

Listening Questions

1. How does Karen respond to Steve’s concern about cost?
2. What changes to the proposal does Steve suggest?
3. What will probably happen next?

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BEP 171 – Meeting with a Vendor (Part 2)

This is the second of a three-part Business English Pod series about meeting with a vendor to discuss a proposal.

As we discussed last time, meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. You need to use your soft skills to come out of the meeting feeling positive about the vendor and confident that you are getting as much as possible at the best price.

In the last episode, we focussed on getting information through different types of questions. In this lesson, we’ll look at how to express concern about cost, how to introduce a topic with tact, and how to show hesitation in a negotiation. We’ll also cover asking hypothetical questions and approximating numbers.

Let’s rejoin Steve, who is hoping to hire someone to run language training, and Karen, whose company has bid on the project.

Listening Questions

1. What are the advantages of a blended course?
2. What is Steve’s primary concern in this part of the meeting?
3. What can be done if the client isn’t satisfied with the blended delivery?

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BEP 170 – Meeting with a Vendor (Part 1)

This is the first of a three-part Business English Pod lesson about meeting with a vendor, or potential supplier.

When you meet with a vendor to discuss a proposal, it’s partly about getting information and partly about negotiating better terms. You may be meeting with several vendors who are bidding on the same job. You want to make sure you understand each proposal and can have confidence in each vendor’s ability to deliver. You’ll also want to get the best terms possible in the deal. Then you can make a wise decision about who deserves the contract.

In this lesson, we’ll look at using probing questions to dig for more information, ensuring vendor expertise by asking about past experience, asking leading questions, and confirming information. We’ll also see how a vendor attempts to address the client’s concerns.

In today’s dialog, we’ll hear Steve, who works for a company that wants to hire someone to run Business English training courses for its employees. Steve is meeting with Karen, a potential vendor, who works for Lexis Training Solutions.

Listening Questions

1. What are Lexis Training Solutions’ strengths?
2. What are Steve’s biggest concerns in this meeting?
3. Why does Karen say that each company is unique?

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Skills 360 – Networking Skills (Part 2)

Welcome back Business Skills 360 for the second part of our look at networking skills. In this episode, we’re going to focus on “network maintenance,” or how to make sure your network is healthy, organized, and effective.

You see, passing out business cards is not enough. I can spend all week attending events and talking to people and manage to hand out 200 business cards but still not have a healthy and effective network. To do that, you need to maintain your network. You need to take care of it and reinforce its connections. You need to work your network. Just how can we do that?

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Skills 360 – Networking Skills (Part 1)

Welcome back to Business Skills 360 – the podcast that looks at the other side of Business English.

Today’s Business Skills 360 lesson is about business networking, and goal-setting for networking events. To get the most out of your networking, you need to go into these events with a clear objective so that you can make good use of the opportunity. We set goals for everything else, so why not networking?

To brush up on your Business English for networking, check out BEP 155 & 156.

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BEP 17c – Presenting an Argument in English (2)

This is the second of a two-part Business English Pod series on presenting an argument.

This podcast is one of the most popular as voted by you, the listeners. And to celebrate our 4th anniversary, we’re giving it another go by updating the examples and explanations. We hope you enjoy it!

When you’re presenting an argument, it’s important to back up what you’re saying. You need to have relevant facts and examples at your fingertips and think ahead to what your opponents might say. It’s also helpful to know how to talk in broad terms and give your argument some contrast. Finally, it’s good to know how to conclude your argument in a clear, concise way.

In this lesson, we’ll explore these points in detail. We’ll talk about ways to give powerful examples. We’ll also look at language for making contrasting points and generalizations. And, we’ll show you how to finish up your argument, either formally or informally.

Last time, we met Jack and Dan, who work for an American guitar manufacturer. Jack thinks moving production to Costa Rica would be a good financial move for the company. But Dan isn’t so sure.

Listening Questions

1. Why are shipping costs increasing? Give one example.
2. Why does Dan think that moving production to Costa Rica would be more expensive?
3. What is happening to the company’s market share?

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BEP 17c – Presenting an Argument in English (1)

It’s our 4th anniversary and to celebrate, we’re bringing back one of our most popular podcasts as voted for by you, the listeners. We’ve freshened up the examples and explanations, and we hope you’ll enjoy this new version.

When you’re making an argument, you’re trying to get others to see your point of view. To do this, you need to present your argument – and it’s supporting details – in a clear and organized fashion. Otherwise, it’s going to be difficult for your audience to follow your argument or support you.

Today, we’ll look at ways to make an initial recommendation and begin an organized argument. Then, we’ll talk about how to sequence the points of your argument, how to add new points, and how to emphasize points so they have a greater impact on your listeners.

Here’s the scenario for our dialog. Jim, Dan, and Jack work for an American guitar manufacturer. Jack believes the company should build a new factory in Costa Rica to save money on production costs. Let’s hear how he organizes and supports his argument.

Listening Questions

1. What is Jack’s recommendation?
2. According to Jack, why is the company losing money?
3. How does Jack explain that labor costs are more expensive than raw materials?

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