In today’s 925 English video lesson, we’re going to learn how to ask for and give directions in English.
It would be great if the map apps on our phones were perfect. But even with the help of technology, we can get confused in a new city, a new neighborhood, or a new office building. And when we do, we need to be able to ask for help.
One simple way to ask for directions in English is to ask if someone “knows where something is.” Or you can just say that you’re looking for a certain place, whether it’s a building, or a room inside a building. One other polite way to ask for directions is with the expression “could you tell me how to get to” a place.
925 English is a course of video English lessons for beginner level (CEFR A2) English learners. With 925 English lessons you can learn business English expressions to use in work and business.
Welcome back to Business English Pod for today’s lesson on English collocations used to discuss change management.
In the 21st century the pace of change is very fast. And businesses have to fight to keep up, to adapt to changes in both the world and the economy. In meeting rooms around the world, people are debating issues of change. How do we attract and retain millennials? How do we make good use of emerging media? How do we become more efficient? How can we outsource? The list of questions goes on and on.
In today’s lesson, we’ll listen to a meeting in a company that has experienced a lot of growth. But with success comes growing pains. They’re talking about restructuring their company, and trying to figure out exactly how to go about it.
During their discussion, you’ll hear many English expressions that we call “collocations.” A collocation is a natural combination of words. For example, you’ll hear people talking about making a “smooth transition.” We don’t say “soft” transition or “clean” transition. Native English speakers always say “smooth transition” because that’s what they grew up hearing, so now it’s a natural collocation.
Even if you didn’t grow up with English, you can learn these natural expressions. By studying business English collocations, you’ll improve your vocabulary and sound more fluent. As you listen to the dialog, try to pick out some of these collocations and we’ll discuss them later in the debrief.
In the dialog, we’ll hear Lauren, Finn, and Jake. They’re trying to determine how to take the company they founded to the next level. In particular, they’re talking about how to involve company employees in their discussions about change.
Listening Questions
1. According to Finn, what do they need to show employees rather than just telling them?
2. Besides talking to employees, what does Lauren think they will need to assess?
3. What does Jake say they will do during the “discussion phase” of the process?
Welcome back to Business English Pod for today’s lesson on English collocations for discussing change management.
Change is a constant. Nowhere is this more true than in business. Just look at the list of Fortune 500 companies from 50 years ago. You might be surprised by how many of those well-known companies are now gone. So what’s the difference between a company that survives and one that dies? A lot of it is about how they manage change.
In this lesson, we’ll listen to a meeting featuring three colleagues who are trying to figure out how to restructure their company. During the discussion, you’ll hear lots of useful expressions that we call “collocations.” And what is a collocation? Well, it’s just a group of words that go together naturally. You heard me use the expression “restructure a company.” That’s a collocation. The words go together as one expression.
Native speakers learn collocations naturally. They simply repeat expressions that they’ve heard hundreds of times. If English is your second language, however, it might not come so automatically. But, by studying collocations, you can improve your vocabulary and sound more fluent at the same time. As you listen to today’s conversation, try to pick out some of these business English collocations and we’ll discuss them later in the debrief.
In the dialog, we’ll hear Jake, Finn, and Lauren. The company they founded has grown, and now they need to carefully manage the transition to a larger company.
Listening Questions
1. What does Finn think is required to manage change in their company?
2. What does Lauren say is the first step in change management?
3. What does Jake believe is driving change in the company?
Think about how you speak in your first language. Do you talk the same way to your colleagues as your wife? Or the same to your friends as your boss? Of course not. Different people, and different situations, mean different levels of formality.
We can think about four different levels of formality in spoken English. First, is “formal” English. This is what you might use when you’re giving a public presentation or speech. Next is what we call “consultative,” which is basically professional conversation like talking to your colleagues in a meeting. Then there is “casual,” which is the style you use when talking with your friends. And finally, there’s “intimate” language, which is used with your spouse or family members.
But what if you’re not sure about whether the situation requires formal or more casual language? Well, in that case, stick to language that you know is neutral. And remember, neutral language is acceptable at all levels. Also note that there are individual differences in formality. Different people have different conversational styles. Some tend to be more formal, while others are more casual.
Imagine you are looking for a job, and you have an interview at a big company. You walk into the interview room and say to the panel of interviewers: “hey there, how’s it going?” Believe me, that’s a bad first impression.
Or what if you go to the bar to meet an old friend and when you see him you extend your hand and say “Good evening, and how do you do?” Chances are your friend is going to ask you whether you’re feeling okay.
In both these situations, the problem is that you used the wrong level of formality or register. You simply can’t use the same expressions, words, and idioms in every situation. You need to gauge the situation and adapt how you speak accordingly.
Project management can be a messy business. You can plan, but you can’t really predict all the challenges and obstacles that will come up. So on every project, and especially in agile project management, you have to learn and adapt as you go along. And at the end, it’s a good idea to discuss what you’ve learned in a project debrief meeting. If you’re following an agile approach, you might also hold sprint retrospectives, which are like mini-debriefs at the end of each sprint. Whether it’s a project debrief or one of these sprint retrospectives, you’ll cover similar topics.
A project debrief meeting might start out with a review of the project goals. You want to look back and see what you set out to do in the first place. Then you can talk about successes during the project. What did you do well? What would you do again? From there, you can move on to discuss mistakes, and what you’d like to change in the future. And finally, you’ll want to summarize everything that you’ve learned. The whole idea, of course, is that you’ll be able to do things better next time.
In today’s dialog, we’ll hear a project manager named Martin, who’s running a debrief meeting at the end of a software development project. We’ll also hear Jill and Sumita, two of the engineers who’ve worked on the project. Together, the group is discussing the work they’ve done and what they’ve learned.
Listening Questions
1. After discussing the project goals, what does Martin ask about?
2. The discussion of mistakes leads Martin to ask a related question about what topic?
3. What does Martin do at the end of the meeting?
In today’s 925 English video lesson, we’re going to learn some ways of clarifying what someone means.
Sure, you can just nod and smile when you don’t understand. People do that all the time. But they also feel foolish later, especially when the speaker realizes what has happened. Or when you have to ask a question that clearly shows you didn’t understand the first time.
Sometimes it’s just a matter of one word you don’t know. In this case, don’t be afraid to stop someone for clarification. You can always begin by saying you’re sorry, then just ask what the word means. Or you can say you’re “not quite clear what you mean by” a certain word.
925 English is a course of video English lessons for beginner level (CEFR A2) English learners. With 925 English lessons you can learn business English expressions to use in work and business.
Everyone knows that business is a competitive world, sometimes brutally competitive. But it’s not all “dog eat dog,” as they say. Good business people know that one of the keys to success is collaboration. You find other people and businesses that are doing great things, and you cooperate so that you both benefit.
In fact, forging good partnerships is an important aspect of business development. And every partnership begins with a conversation in English. Or a few conversations, I should say.
Once you’ve identified someone as a potential partner, you’ll want to follow up, by phone or in person. And that conversation might involve asking about the person’s work activities, before steering the conversation toward your own field of work and what your company is doing. From there, you can carefully move toward the idea of working together. You might even propose a small joint effort to get the partnership going.
In today’s dialog, we’ll hear Nick, a business development executive with Quest HR. Nick is talking to Ian, who works with a management consulting firm. The two met at a conference, and Nick quickly identified Ian’s company as a potential partner. Now Nick is trying to figure out how they might be able to work together.
Listening Questions
1. What does Nick say his company believes is the secret to success?
2. What does Nick suggest Ian do if he’s interested in the work of Nick’s company?
3. What joint effort does Nick propose at the end of the conversation?
English for Business development is all about the art of conversation. A smile, some chit chat, and a few good questions should be able to tell you if someone’s worth following up with. And when you do follow up, you’ll need to take your English conversation skills to next level.
When you’re following up with a prospect, you’ll likely start off with some English small talk. But pretty soon you’ll have to steer the conversation toward business. More specifically, you might ask leading questions to get the prospect to talk about their challenges. From there, you can set up solutions, and connect these solutions to their goals. If they have doubts along the way, you’ll need to address them. And if you’re successful, you should be able to arrange a follow-up meeting.
In today’s dialog, we’ll hear Nick, who works in business development for an HR consulting company. He is talking on the phone with Andria, the HR manager for a manufacturing company. Nick met Andria at a conference, and now he’s trying to find out more about Andria’s potential as a customer.
Listening Questions
1. What does Nick say he wants to understand about HR departments?
2. What does Nick say engagement surveys can help with?
3. What doubts does Nick ask Andria to explain in more detail?
In today’s 925 English video lesson, we’re going to learn how to clarify something you didn’t hear properly.
If you don’t hear what someone says, the easiest thing to do is just let it go. Move on. Let them keep talking. But that can be a very dangerous strategy. I mean, what if they asked you to do something important? Or what if they told you some important information? Do you really want to miss that?
So rather than letting it go, it’s easy to just ask the person to repeat what they said. To do that politely, we might say “Could you repeat that please?” Or you can use the expression “I beg your pardon?” Then the person knows you haven’t heard them, and they’ll repeat it for you.
925 English is a course of English video lessons for beginner level English learners. With 925 English lessons you can learn business English expressions to use in work and business.
