In this Business English News lesson, we take a look at recent courtroom battles over technology patents.
In what some have dubbed ‘The Patent Trial of the Century’, Apple and Samsung have been fighting tooth and nail in recent weeks. Samsung was found to have infringed on 7 of Apple’s patents, in what became a $1B levy.
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This is the first of a two-part Business English Pod lesson on making the most of your business english meetings.
Today’s lesson is officially our 200th BEP episode and this week we’ll also be rolling past 30 Million downloads. So a hearty thanks to every one of you for helping us reach this amazing milestone. It’s been a fantastic journey and we’re looking forward to the next 200. If you’d like to share in the celebration, please think about rating or commenting on our podcast page in iTunes.
This week also sees the roll out of our Course Builder app for premium members. You can check out the video on the website to see just how easy it is to build a personalized course with Course Builder.
So, have you ever announced a meeting and seen people roll their eyes? “Oh no, not another meeting,” they seem to be saying. But every organization needs meetings. They are important when we need to discuss an issue, share information, plan, or make decisions. The problem is that not every meeting is an effective meeting. In fact, there are some good reasons why a lot of people consider meetings a waste of time.
So the question is: how can you run a meeting that people come out of feeling positive? How can we make the most of our meetings?
Running a good meeting requires both leadership and tact. You need to guide the group towards its goals and keep the meeting on track. Today we’ll talk about how you can do this. We’ll look at how to keep the discussion moving and how to focus on the issues, rather than on people or items that aren’t on the agenda.
In this lesson, we’ll listen in on a meeting at a company that is dealing with unhappy staff. Tony, Annette, and Jake are managers, and they’re trying to figure out exactly what the problem is. The meeting is being run by Liz, who has been brought in from another department to help out. You will hear Liz use several techniques to keep the meeting on track.
Listening Questions
1. What is the purpose of this meeting?
2. What does Jake say is an important issue?
3. Why does Annette think the employee surveys are not useful?
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Learn business English with over 600 lessons to choose from. Our audio and video business English lessons cover a wide range of common topics, situations, and skills, including: presentations, telephoning, negotiating, conversation, travel, meetings, interviews, vocabulary, idioms, and more. Our goal is to teach natural and effective business English. We want our learners to be able to face different business and work situations with confidence and skill.
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In this Email Tune-up lesson, we’re looking at an email from Jimmy, who is the training officer for his company. Jimmy wants to notify the various department heads of an upcoming seminar their staff will be attending. This is an internal email, which usually means it’s a bit more informal than something being sent outside the company. However, it’s being sent to managers at a higher rank than Jimmy’s, so the tone must be respectful and not too informal.
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In this Business English Pod lesson on business travel, we’ll be looking at how to deal with security checks.
In recent years getting through the security check at the airport has become a chore. In some cities, the whole process can take fifteen to twenty minutes or more. This includes standing in line, sending your bags through the X-ray machine, and walking through a metal detector, which “detects” or finds any metal you might have hidden on your body. Most security checks thus require passengers to take metal items out of their pockets and put them on a tray – or flat container – to send through the X-ray machine. Some countries – notably the United States – may even insist that passengers remove their coats and shoes.
And of course it’s not just airports that have high security – more and more tourist attractions are “beefing up” or increasing their security too. So negotiating security checks is a good skill to practice.
In this episode, Honesto and Alan are on their way home. They arrive at the airport late, so they are anxious about missing their flight. When the dialog begins, they have checked in to get their boarding passes. Now they need to go through security.
Listening Questions
1. At the beginning of the dialog, what does the security officer ask passengers to do?
2. What problem does security find with Alan’s baggage?
3. Alan has to leave an item behind at the security check. What is it?
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In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower door.
Tip: Select the “HQ” option in the YouTube menu to see a high quality version of this video.
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Welcome to Business English Pod: The Business English trainer you can put in your pocket. Download over 450 MP3 and video podcast lessons on essential language for meetings, presentations, telephoning, negotiations, travel, socializing and lots more. Make real progress with your language skills using the detailed study notes and online activities available to members.
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This is the first in a two-part Business English Podcast lesson on softening negative replies – saying “no” politely.
“No” is one of the strongest words in any language. Because it carries so much force, “no” is hard to say politely. Yet giving a negative reply, disagreeing or refusing a request are all things we have to do on a daily basis. So it’s important to learn how to say “no” in a way that enables you to maintain good relationships. In many cases this requires you to take a softer and more indirect approach. So today we’ll work on ways to soften negative replies in a variety of everyday situations.
In the dialog we meet up again with Nicholas Fisher, the European sales director for Harper-Tolland from BEP 35 and 36. He is flying into Kiev to support local sales staff by meeting with a large potential customer, Avitek. This is a Ukrainian company that manufactures cargo and firefighting aircraft. In our dialog, Nick is being met at the airport by Harper-Tolland’s sales manager in the Ukraine, Oksana Ivanchuk.
Listening Questions
1) Has Nick been to the Ukraine before?
2) What day of the week is it?
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