Telephone English | Business English Telephone Calls
Learn telephone English with Business English Pod lessons for telephoning in English.
In today’s busy business world, being comfortable with English for telephoning is very important. Whether you’re answering the phone, making sales calls, or helping customers, being comfortable handling business English telephone calls can make a big difference.
With lessons covering making and receiving business English telephone calls, leaving messages, taking orders, and handling complaints, learners can develop the telephone English necessary to communicate effectively over the phone in English. These lessons on business English telephone skills are designed for anyone needing to make business phone calls in English, such as customer service representatives, salespeople, and managers. The practical scenarios and real-world situations provided ensure success in phone calls in English.
Our English for telephoning lessons are listed below with the latest lessons first.
- BEP 239 – Telephoning: Tech Support English (2)
- BEP 238 – Telephoning: Tech Support English (1)
- BEP 21R – Telephoning: Opening Calls & Taking Messages
- BEP 228 – Telephoning: Making Sales Calls in English (2)
- BEP 227 – Telephoning: Making Sales Calls in English (1)
- BEP 215 – Telephone English: Keeping in Touch (2)
- BEP 214 – Telephone English: Keeping in Touch (1)
- BEP 199 – Telephone English: Controlling the Call (2)
- BEP 198 – Telephone English: Controlling the Call (1)
- Skills 360 – Telephone English Tips (Part 2)
- Skills 360 – Telephone English Tips (Part 1)
- Business English for Telephoning eBook
- BEP 69 B – Telephoning: Taking a Message
- BEP 69 A – Telephoning: Answering a Call
- BEP 162 – Dealing with Customers on the Phone 2