BEP 15 – Điện thoại: Xử lý một vấn đề

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. Then, we’ll review the language that is used to establish relationships, thảo luận về vấn đề và đi đến thỏa thuận về một giải pháp.

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Business News 02 – Nhận thức văn hóa

Hôm nay, more than ever business success requires intercultural awareness and effective cross cultural communication skills.

Working, gặp gỡ, dealing, entertaining, negotiating and corresponding with colleagues or clients from different cultures can be full of obstacles. One wrong movement or basic misunderstanding could ruin or delay months of work.

Understanding and appreciating intercultural differences promotes clearer communication, breaks down barriers, builds trust, strengthens relationships, opens business opportunities.

Follow this link for great tips on business etiquette, customs and protocol for doing business worldwide: www.executiveplanet.com

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BEP 102 – Presentations: Liên kết các ý tưởng của bạn

Bài học này đã được cập nhật – xem bài cải tiến tại đây.

In this Business English podcast we look at the language of signposting.

Signposting is informing listeners about what is to be presented in a presentation, and constantly informing listeners as to where they are during that presentation. The termsignpostingcomes from signs posted on street corners, which tell travelers where they are and where they are going.

Trong hộp thoại, we’ll hear the middle of a presentation about sales performance. As you, listen focus on the phrases the presenter uses to signpost the structure of his talk.

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Business News 1 – Giao tiếp tại nơi làm việc

The first of our regular business English news podcasts for English learners looks at how people communicate at work and the different factors that can affect how communication takes place. The news story is followed by a discussion of the key English vocabulary and an explanation of the meaning of the words in the context of this article.

We suggest that you first listen to the reading and make a note of any words you are not familiar with. Then read a copy of the article and see if you can guess the meaning of the words by looking at how it is used. Cuối cùng, listen to the explanation and discussion of the vocabulary and see if you guessed correctly. You can get a transcript of the story in the Archives ‘Transcripts’ phần

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BEP 101 – Presentations: Giới thiệu của bạn

Bài học này đã được cập nhật – xem bài cải tiến tại đây.

Making a good introduction to your presentation is key to getting your audience’s attention. This Business English Podcast episode looks at the language used in making an internal presentation during a videoconference and particularly the language used to make your introduction.

This podcast is now part of the Sách điện tử Trình bày để Thành công published by Business English Pod. You can view the e-Book on this page: Presenting for Success ESL e-Book for workplace English training

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