Business English Travel Lessons

Learn travel English with Business English Pod lessons on English for travel. Our travel English lessons are listed by published date with the newest lessons first.

BEP 295 – Chuyến công tác 4: Kiểm tra nhà máy


Welcome back to Business English Pod for today’s lesson on conducting a factory inspection in English.

In the global economy, a company might have its headquarters in Germany, but outsource production to China and technical support to India. Or you might find a Korean company that contracts out to one factory in Malaysia and another in Vietnam. Trong bất kỳ trường hợp nào, to make the right decision on production facilities, you’ll most likely need to conduct a factory inspection.

So if you’re flying halfway around the world to tour a factory or another facility, what kind of questions should you ask? And how can you make sure the factory is the right fit for your needs? Tốt, you’ll definitely want to ask questions about quality control to make sure the factory can meet your expectations. You might also ask about production capacity so you know they can handle the work properly. And you might ask about their approach to standards, to make sure they’re in line with your values.

Tất nhiên, talk is cheap. You might find a factory manager makes claims that are a bit unbelievable. In these situations, you’ll want to show skepticism, or doubt, and ask for evidence. This is all part of the due diligence necessary to make sure you’re making the right choice.

Trong hộp thoại ngày hôm nay, we’ll hear Cam and Vanessa, who work for an American clothing company. They want to find a new production facility, so they’re touring a factory in China. You’ll also hear Chen, a factory manager who’s giving Cam and Vanessa a tour of the facility. Cam and Vanessa want to find out if Chen’s factory is a good fit for their company.

Câu hỏi nghe

1. How does Vanessa react to Chen’s claim that they have a .25% defect rate?
2. What important issue does Cam say their company is very serious about?
3. What kind of proof does Vanessa want to see of the factory managerstraining?

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BEP 294 – Chuyến công tác 3: Thảo luận bí mật

BEP 294 - Holding a Confidential Discussion in English

Welcome back to Business English Pod for today’s lesson on having a confidential discussion during a business trip.

If you’ve got colleagues or clients in other parts of the world, you probably rely a lot on email and the phone. But meeting in person continues to be important for building relationships and trust, and for discussing important issues. That’s one reason, tất nhiên, why the overseas business trip remains important.

And there’s one type of discussion that can be especially difficult: discussing a confidential matter. Perhaps you need to deliver bad news, or share sensitive information or tell someone about an important change. Meeting face-to-face in these types of situations is often the best way to break the news.

So what’s the best way to go about this? Tốt, to begin, it’s important to set a positive tone to put the other person at ease. Kế tiếp, you might want to ask him or her how things are going. Điều đó có thể giúp phá vỡ lớp băng, and the other person might actually mention the topic you want to discuss. Once you’ve started this way, you can introduce the sensitive information you want to deliver. And because the information is sensitive, you need to ask for discretion. Cuối cùng, depending on the nature of the discussion, you might also have to provide reassurances. Sau tất cả, after we hear important information, we might wonder how it will impact us.

Trong hộp thoại ngày hôm nay, we’ll hear Cam, who works for an American clothing company. He’s visiting the head of the company’s Chinese office, David. The company manufactures some of its clothing in China, and has been considering how to expand their retail activities in Asia. Cam needs to have a confidential discussion with David to share some important news.

Câu hỏi nghe

1. How does Cam ask for David’s perspective on the current situation?
2. Cam needs to tell David about a decision regarding retail in China. What point does Cam mention to introduce this decision?
3. How does Cam reassure David near the end of the conversation?

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BEP 284 – Chuyến công tác 2: Chỉ đường và đi lại

BEP 284 - Giving Directions in English

Welcome back to Business English Pod for today’s lesson on giving directions and getting around a city. This lesson is part of a larger series that looks at the Tiếng Anh thương mại you need for a successful overseas business trip.

Getting from point A to point B in a city isn’t always simple. Even with a map, there are lots of opportunities for confusion. First of all, a map doesn’t include the names of every little shop or house. And even though a map might show you where some major things are, it won’t tell you how to get there. Vì những lý do, we still rely on people for advice on getting around. And whether you’re traveling and need to understand someone’s directions, or whether someone asks you for directions, you need the right language.

This is what we’ll look at in today’s lesson. We’ll learn language and techniques for describing a location, suggesting the best travel option, and describing distance. We’ll also look at how to give basic directions, how to explain a change of course, and how to ask a stranger for help on the street.

Trong hộp thoại, we’ll rejoin Cam and Vanessa, who have traveled to Shanghai on business. They’re talking to the concierge at their hotel, who is explaining to them how to get to a specific coffee shop in the city’s Pudong business district.

Câu hỏi nghe

1. What does the concierge recommend as the best travel option?
2. How does the concierge describe the distance to Hengshan Lu Station?
3. When Cam approaches a stranger in the street, what is the first question he asks?

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BEP 283 – Chuyến công tác 1: Đi taxi

BEP 283 - Tiếng anh du lịch - Đi taxi

Welcome back to Business English Pod for today’s lesson on taking a taxi. This will be part of a larger series that looks at the Tiếng Anh thương mại you need for a successful overseas business trip.

When you travel to another city for business, what’s the easiest way to get around? Usually by taxi. You don’t have to interpret a subway map or a bus schedule. And you can be delivered directly to your destination with little confusion, though it will cost you more of course.

Đúng, I said “with little confusion,” though that’s not always the case. Taxi drivers might not always understand what you want, or what you’re saying. You’ve still got to communicate clearly, directly, and politely with the taxi driver. Your fate is in hisor herhands, and so you need to make sure you’re understood.

This is exactly what we’ll learn today. We’ll cover some important types of requests during a taxi ride, including asking for a destination, requesting a specific route, and asking for a change of course. We’ll also learn how to ask to be let out and request a receipt.

Trong bài học này, we’ll hear Cam and Vanessa, who have just arrived in Shanghai on a business trip. They’ve passed through immigration and collected their bags, and now they want to take a taxi to their hotel.

Câu hỏi nghe

1. What is the travelersdestination, and where is it located?
2. Vanessa asks for a change of course to get to a bank. How does she describe how to get there?
3. How does Vanessa ask to be let out of the taxi?

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BEP 26c – Du lịch: Đối phó với các vấn đề

BEP 26 - Tiếng anh du lịch: Đối phó với các vấn đề

Chào mừng bạn trở lại Business English Pod cho bài học hôm nay về cách đối phó với các vấn đề bạn có thể gặp phải khi di chuyển bằng đường hàng không.

Điều này Bài học tiếng anh thương mại là một phần trong loạt bài học mới của chúng tôi về một số bài học cũ hơn của chúng tôi. Chúng tôi vẫn giữ nguyên hộp thoại đó nhưng có giải thích và thực hành mới cho người học ở cấp độ thấp hơn.

Khi bạn đi công tác, bạn đã bao giờ gặp vấn đề mà dường như ngoài tầm kiểm soát của bạn chưa? Giống như khi bạn xuất hiện ở sân bay và chuyến bay của bạn bị hủy. Hoặc khi chuyến bay của bạn bị trễ và bạn không thể đến điểm đến đúng giờ? Những tình huống này có thể gây khó chịu và khó giải quyết. Nhưng có một số kỹ thuật ngôn ngữ mà bạn có thể học để giúp bạn giải quyết vấn đề của mình.

Trong bài học này, chúng ta sẽ xem xét một số kỹ thuật này, chẳng hạn như thu hút sự chú ý của ai đó, sử dụng câu hỏi phủ định cho các yêu cầu, và đồng ý một cách miễn cưỡng. Chúng tôi cũng sẽ đề cập đến việc từ chối lịch sự, sửa chữa bản thân, và hỏi về thanh toán. Đây là tất cả những điều bạn có thể phải làm hoặc hiểu khi giải quyết một vấn đề du lịch.

Trong hộp thoại, bạn sẽ nghe thấy một khách du lịch tên là Robert. Nếu bạn nghe bài học cuối cùng của chúng tôi, bạn có thể nhớ rằng Robert đã đi du lịch đến Nice nhưng dừng lại ở Paris trước. Trong bài học này, bạn sẽ nghe thấy Robert ở sân bay Paris. Anh ấy đã bị lỡ chuyến bay nối chuyến đến Nice và giờ anh ấy đang cố gắng tìm cách đến đích để kịp giờ họp vào ngày hôm sau.

Câu hỏi nghe

1. Khi nào có chuyến bay tiếp theo đến Nice?
2. Tại sao chuyến bay có sẵn tiếp theo không được Robert chấp nhận?
3. Robert muốn gì thay vì chuyến bay có sẵn tiếp theo đến Nice?
4. Loại ghế nào đại lý nói là loại duy nhất có sẵn?

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