A new version of this lesson is available here: BEP 21 MỘT – Telephone Skills: Starting a Call
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: xác định bản thân và người gọi, nói rõ mục đích cuộc gọi của bạn và để lại tin nhắn.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Thời gian rất ngắn để nhận được tất cả các đề xuất, và cho đến nay, công ty máy bay không nhận được bất cứ thứ gì từ nhà cung cấp này.
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The podcast programs are great for both business English instructors and learners at appropriate levels. Thanks for this kind of global contribution to the network.
I wonder if I could get transcripts about the podcasts.
Cảm ơn bạn rất nhiều. After practicing my telephone language and accent, i can make many office relationships.
I really learnes a lot from these Telephoning calls. How to talk with people in an Professional way, and the new thing I learned that is helpful is the Telephone alphabet.
Cảm ơn
I really appreciate your help with telephoning tips. They are v helpful.
It’s really helpful to improve my essential telephone skills
I learn a lot from it.
I really appreciate your help as it ´s rather useful and interesting. I wonder if we can get the tapescript of listenings. Cảm ơn trước.
How can we download the transcript of BEP 21 Điện thoại : Opening calls and taking messages.
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Regards
@Prudence,
PDF transcripts (Ghi chú học tập) for each podcast are linked to at the bottom of each lesson page.
Thanks for the informative lesson.
Can I download to i-pod BEP21 or previous contents? In the current situation, the number of programmes are limited.
with these helps from websites such as yours, every jobs are easy.
Cảm ơn