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BEP 275 – English Presentation Skills 2: Engaging your Audience

BEP 275 - English Presentation Skills 2

Welcome back to Business English Pod for today’s lesson on delivering an engaging and organized presentation.

Getting up in front of a room full of people to give a presentation in English can be a difficult task. Whether you’re reporting information or trying to convince people to buy something, you need to catch their attention. Then you need to keep it. And at the end of it all, you want them to walk away feeling like they learned something, or they agree with you, or they want to buy what you’re trying to sell them.

Sure, it might seem difficult, but there are skills you can learn to make it much easier. Several techniques in both presentation and delivery can help ensure an engaging English presentation that will wow your listeners.

In today’s lesson, we’ll take a closer look at some of these techniques, including asking people to imagine a situation in order to persuade them, and focusing on the “why” behind your ideas rather than the “what.” We’ll also learn how you can use a single thread throughout your presentation and how you can transition between ideas. And finally we’ll cover how to check in with your listeners and add emphasis.

Today we’ll hear two short dialogs from different presentations. In the first, we’ll rejoin a recruiter called Nick who is presenting to some potential recruits for a medical supplies company. In the second, we’ll hear finance manager Diane continue with a report about her company’s quarterly financial results.

Listening Questions

1. What does Nick ask his listeners to imagine?
2. What is the key idea that Nick keeps coming back to?
3. After talking about fuel savings, what does Diane do before moving on to her next idea?

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BEP 274 – English Presentation Skills 1: Getting Started

BEP 274 - Business English Presentation Skills 1

Welcome back to Business English Pod for today’s lesson on getting your English presentation off to a good start.

We all know a skilled presenter when we see one. It’s a person who catches our interest right away and connects with the audience. He gives us the information we need without droning on and putting us to sleep. He’s clear about his purpose, he’s organized, and he answers our questions.

But most skilled presenters weren’t born with those skills. They learned to be good presenters. And you can learn the same skills in order to inform, persuade, or motivate any audience. In today’s English presentation lesson, we’ll take a closer look at some great techniques you can use at the start of a presentation. We’ll learn how to get started, build rapport with the audience, and introduce a single key idea that can run throughout your presentation. We’ll also cover how to state your purpose and headline your key ideas.

Of course, your approach to a presentation might be different depending on your audience. So today we will hear two short dialogs from the start of two different presentations in English. In the first, we’ll hear a recruiter named Nick, who works for a medical supplies company. He’s giving a presentation to a group of potential recruits at a university. In the second dialog, we’ll hear a finance manager named Diane giving an internal presentation about her company’s third quarter financial statements.

Listening Questions

1. What question does Nick ask his audience at the start of his presentation?
2. What is the key idea that Nick says his company is all about?
3. What does Diane say is the purpose of her presentation?

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Skills 360 – 9 Hacks for Improving your Business English (2)

Skills 360 - 9 Hacks for Improving your Business English 2

Welcome back to the Skills 360 for today’s lesson on more great tips for improving your business English skills.

You’ve probably heard that one of the traits of a great business leader is the ability to communicate. So, what does it mean to be a good communicator? What does a good communicator actually do? Well, there are a few things that every good communicator does. In our last lesson I covered a few of these special techniques, and today I want to add to that list.

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Skills 360 – 9 Hacks for Improving your Business English (1)

Skills 360 - 9 Hacks for Improving your Business English 1

Welcome back to the Skills 360 for today’s lesson on some quick and easy hacks you can use to improve your business English.

Business is all about relationships, and relationships are founded on good communication. And while English may seem like a difficult language, being a great communicator and connecting with people isn’t rocket science. You can learn just a few techniques that will take your business English skills to the next level. And I’m not talking about learning a thousand new words or some obscure rules of grammar. The tips I want to give you are fully within your grasp right now.

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Business English Course – Accepting or Rejecting Suggestions

This is a free preview of a video lesson from our Business English Kickstart Course:

YouTube video

This lesson is the second part of a two-part series on making, rejecting and accepting suggestions. In this lesson, we’ll learn appropriate ways to reject and accept suggestions. You can access the original lesson here – BEP 31 – Accepting or Rejecting Suggestions in English

The Business English Kickstart Course covers the 3 main Business English Skills of meetings, presentations and talking on the phone with 20 lessons appropriate for intermediate English Speakers.

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Business English Course – BEP 30 Making Suggestions in English

This is a free preview of a video lesson from our Business English Kickstart Course.

YouTube video

The lesson looks at language for making suggestions in a business meeting. You can check out the original lesson here – BEP 30 – Making Suggestions in English

The Business English Kickstart Course covers the 3 main Business English Skills of meetings, presentations and talking on the phone with 20 lessons appropriate for intermediate English Speakers. The course is available on the Udemy platform which provides desktop and mobile access for Android and iOS devices.

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BEP 15c – Telephoning: Asking for Help

BEP 15c - Asking for Help on the Telephone

Welcome back to Business English Pod for today’s lesson on how to ask for help on the telephone in English.

Asking someone for help with a problem is hard enough to begin with. But on the telephone it can be even more difficult! You can’t see the other person and how they are reacting, and they can’t see you. You can’t rely on a smile and friendly body language. So how can you get the help you need?

Well, don’t worry. In this lesson we’ll look at some simple steps to making an effective call. If we’re talking to someone we know, it might start with a bit of friendly small talk about things like sports or the weather. That helps makes people feel relaxed and positive, which is important if you want to talk about a problem. After you’ve created a relaxed atmosphere, you can introduce the problem. You don’t want to just blurt out “I have a problem, please help me.” You need to do it gently, or carefully. At this point, the other person may ask some questions to clarify the situation. If they’re going to help you, they’ll need a clear idea of what you need.

Next, you can suggest a solution or explain how the other person can help. Again, you don’t want to just tell the person directly what they should do. You need to be friendly and polite so that the other person actually wants to help you. And hopefully the result of all this is that you have some agreement about what will happen next and who will do what. It’s a great idea to summarize this agreement near the end of the call just so both of you are perfectly clear. So, that sounds like a pretty good way to ask for help, doesn’t it?

We’ll hear all of these steps in today’s dialog between Eric and Brenda. Brenda works for a manufacturing company that buys parts from Eric’s company. She is calling because there is an important part that hasn’t been delivered. But Brenda doesn’t just want to complain about her problem. She needs to get Eric to agree to help her.

Listening Questions

1. After introducing themselves, what do Eric and Brenda talk about first?
2. What solution does Brenda suggest for her problem?
3. What does Eric say he will do for Brenda to help solve her problem?

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BEP 272 – English Collocations for Discussing Business Strategy (1)

BEP 272 - English for Discussing Strategy 1

Welcome back to Business English Pod for today’s lesson on English collocations for discussing business strategy.

Look behind any successful business and what will you find? Good strategy and wise planning. Good strategy involves understanding the environment, the market, the customers, and the competition. And good planning means taking all that knowledge and deciding how to compete now and into the future.

In this lesson, we’ll hear how the executives in a food company discuss business strategy. And as they strategize, the speakers will use some useful expressions that we call “collocations.” Learning English collocations will help you improve your vocabulary and sound more natural. So what exactly is a collocation? Well, it’s just a group of words that we commonly use together. For example, we often say “reach a goal.” It sounds natural, because that’s what people say. But what about: “grasp a goal” or “arrive at a goal?” Well, those don’t sound natural because they’re not common combinations or collocations.

As you listen to the discussion, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll hear Anne, Jenny, and Max, executives at a food company called Healthy Organics. The speakers have gone on a weekend retreat to try to create a good strategy for moving their company into the future. They’ll talk about their vision and a strategic plan for growth.

Listening Questions

1. What does Anne say they have managed to accomplish so far during the retreat?
2. What does Max say is the goal over the next two days?
3. What does Jenny want to figure out first?

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Business English News 33 – Employment Practices

emplyment-practices-header

In today’s Business English News lesson, we look at developments in employment practices and how these effect job stability and opportunities for career development.

The world quietly passed a significant milestone recently – the global jobless total surpassed 200 million people, according to a study by the UN. To put that into perspective, that’s 30 million more without work than at the height of the recession in 2008. As CBC News reports, these figures could have grave implications for the future.

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BEP 271 – Brainstorming Meetings (Part 2)

Business English for Brainstorming Meetings 2

Welcome back to Business English Pod for today’s lesson on running an effective brainstorming session.

The basic idea of brainstorming is quite simple: you have a problem to solve and you bring together a group of people to generate ideas. You don’t evaluate those ideas immediately, you just want to generate as many ideas as possible. And with the right focus, a good facilitator, and respect for the process, brainstorming can bring out some great ideas.

Today we’ll look at some useful language and techniques for group brainstorming sessions. For facilitators, we’ll look at encouraging more ideas and resisting evaluation. For participants, we’ll cover qualifying your own ideas, introducing an unusual idea, and praising other people’s suggestions.

In the dialog, we’ll rejoin Sally, Melissa, Noah, and Eric, who work for a coffee shop faced with increasing competition. The group is trying to come up with ways of attracting more customers to the shop. Sally is the store manager, and she’s facilitating the session.

Listening Questions

1. Melissa introduces an idea that she says might be “a small thing.” What is it?
2. Noah questions Eric’s suggestion about being more creative with product names. How does Sally deal with Noah’s reaction?
3. How does Noah respond to Melissa’s idea about a delivery service?

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