BEP 21 – Telephoning: Opening Calls and Taking Messages
A new version of this lesson is available here: BEP 21 A – Telephone Skills: Starting a Call
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.Premium Members: Study Notes
Download: Podcast MP3