BEP 206 – Trade Show English 3: Meeting with a Prospect

This is the third lesson in our Business English Pod series on doing business at a trade show.

Trade shows are great opportunities for finding potential customers. And if you’ve got the right attitude and communication skills, you should be able to make some sales.

Now, if you’ve managed to make a connection with a strong lead and the person comes back for a second appointment, what do you do next? How do you know you’ve got a real buyer in front of you and not just someone fishing around for information? You can’t just let a prospect browse your catalog and ask you questions. You need to take charge and find out exactly what and who you’re dealing with.

Questioning skills are key. And this is what we’ll focus on today. We’ll start by looking at how to ask open-ended questions. Then we’ll get into asking about needs, buying authority, budgets, and timelines. If you can do this right, you’ll be in a great position to actually make a sale.

We’ll join Jenny, who works for a packaging company called D-Pack. She’s sitting down with a potential customer named Andrew who has returned for a chat about D-Pack’s products. Jenny is going to ask a lot of questions to assess what Andrew needs and how D-Pack can help.

Listening Questions

1. What does Andrew say his company’s needs?
2. Why does Jenny ask Andrew if he’s a purchasing manager?
3. When does Andrew’s company need the work done?

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BEP 203 – Trade Show English 2: Qualifying Prospects

Welcome back to Business English Pod for today’s lesson on doing business at a trade show.

If you can connect with the right people at a large event like a trade show, you can get a lot of great sales leads and maybe even close some deals. Making these connections is all about your attitude and the way you communicate.

But trade shows come with challenges. One of these difficulties is focusing your time on those good prospects. This means that you need to be able to identify a bad prospect and to make your conversation with him brief. Doing this requires a combination of common sense, a focus on business, and some tact.

Today we will learn how to disengage from a bad prospect. But first, we’ll hear how to engage in small talk, show interest, and get people to talk as these are all essential steps in determining if a prospect is worth pursuing.

We’ll rejoin Kevin, who works for a packaging company called D-Pack. He is talking with Mick, who represents ElectroHome Cleaning. Kevin is going to both begin and end a conversation with Mick, who turns out to be not such a great prospect.

Listening Questions

1. Why does Kevin ask Mick about ‘product demos’?
2. What does Mick say about cleaning products?
3. How does Kevin bring the conversation to a close?

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BEP 202 – Trade Show English 1: Engaging Potential Customers

Welcome back to Business English Pod. My name’s Atalie, and I’ll be your host for today’s lesson on working at a trade show.

Trade shows can be fantastic opportunities to meet good prospects, network with others in the biz, and even close sales. But there are definite dos and don’ts about working the trade show circuit.

At a trade show, there are a lot of people. That means a lot of potential customers and leads, but it can also be easy to waste time on bad prospects. So you have to be outgoing to draw people in, but you also have to figure out quickly who is really worth talking to. And to engage good prospects and get rid of bad ones, you need excellent communication skills.

In this lesson, we’ll look at how to be approachable, connect with customers, and make a quick pitch. We’ll also learn how to pass a prospect off to another team member and how to set up an appointment.

We are going to hear Kevin and Jenny, who work for a Chinese packaging company called D-Pack. They’re working a booth at a large trade show. They are dealing with Andrew, who works for a manufacturing company. Andrew has come by D-Pack’s booth, and Kevin and Jenny have to work their magic.

Listening Questions

1. What does Andrew’s company want to do?
2. Why does Kevin talk about their big US clients?
3. What are Jenny and Andrew going to do at 10:00 the next day?

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VV 19 – Marketing English Vocabulary: Branding (Part 2)

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In today’s Video Vocab lesson is the second of a two-part series on business English vocabulary related to marketing and branding. In the last episode, we focused on developing a brand. Today, we’ll look at ways to make a brand successful.

This lesson is also available on our new website: www.VideoVocab.TV.

Subscribe to Video Vocab TV in iTunes and receive a free copy of the study notes for VV 18 & 19:

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