BEP 38 – Describing a Procedure in English

In this Business English Podcast lesson we look at how to explain or describe a procedure. We’ll also look at some common computer vocabulary.

In our jobs, we often have to tell people about procedures and processes – explaining how to do something. This can be more formal – for example giving government visitors a demonstration of a production line – or informal – for example showing a colleague how to use the photocopier.

Today’s dialogue is a common situation where describing a procedure is useful – giving someone help. It takes place at Elektra, a fashion design company. You’ll hear Sandy, an accountant, call Felipe, who works in the IT department. Sandy is having a problem with her computer and Felipe describes to her the procedure for fixing it.

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BEP 37 – Presentations: Question and Answer (2)

Today’s advanced Business English Podcast episode is the second in our a two-part series on question and answer, or Q&A, during a presentation in Englishpresentation in English.

The listening starts where we left off last time. Nick, the new European sales director at Harper-Tolland Steel, is answering questions after his English presentation.

Nick has proposed to retrain key sales staff at Harper-Tolland in order to boost sales after a disappointing new product launch. Where we left off, Cindy, the regional sales manager for Germany, is asking Nick how they will measure the success of the new training program.

As you listen, pay attention to how Nick and Nick’s boss, Max, deal with questions and manage the Q&A session.

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BEP 36 – Presentations: Question and Answer (1)

In this Business English Podcast lesson we’re going to take another look at making presentations in English with the first in a two-part series focused on question and answer – popularly referred to as Q&A.

This listening is from the Q&A session that follows on from our previous episode on closing presentations – BEP 33. It takes place during a meeting of senior sales and marketing staff at Harper-Tolland, a global producer of special purpose steel. As we begin, Nick Fisher, the European sales director, is just finishing his presentation.

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Business News 07 – India’s Economic Growth

Today’s Business English News podcast comes from an article on the recent positive statements by the CEO of Infosys on the future of India’s economy.

India’s economy has long been overshadowed by the rapid rise of China and SE Asia. More recently though, attention has started to turn to India, who’s strong economic growth and skilled workforce have spurred interest. Many economists are now predicting steady growth at 8% per year with India set to become a 1 trillion dollar economy by 2008.

We use this article to look at some of the English words and expressions you can use to talk about economic trends and human resources.

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BEP 35 – Meetings: Clarifying Meaning in English

In BEP 34, we talked about clarifying what was said , for example, “What did you just say? I didn’t catch that.”

In today’s Business English Pod lesson, we’ll look at clarifying what was meant, for example, “What do you mean by that?” or “What I’m trying to say is…” Clarifying the meaning is an important part of all communication because it helps us avoid misunderstanding.

*** This lesson is part of our Business English eBook for meetings: Meeting Essentials. Premium members click here to download the complete eBook.

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