BEP 36 – Presentations: Question and Answer (1)

In this Business English Podcast lesson we’re going to take another look at making presentations in English with the first in a two-part series focused on question and answer – popularly referred to as Q&A.

This listening is from the Q&A session that follows on from our previous episode on closing presentations – BEP 33. It takes place during a meeting of senior sales and marketing staff at Harper-Tolland, a global producer of special purpose steel. As we begin, Nick Fisher, the European sales director, is just finishing his presentation.

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BEP 33 – English Presentations: Closing Down & Summarizing

This lesson has been updated – view the improved lesson here.

In today’s Business English Podcast lesson, we’ll be looking at closing down and summarizing your presentation in English.

As we mentioned a while back in BEP 101 (Click this link to listen to the podcast), a strong introduction is important to give your audience a reason for listening. Similarly, a strong conclusion is very important to leaving your audience with a great impression and giving them a clear message about what action to take.

So what structure should you use to close down an English presentation? We suggest this simple format:

1. Give your audience a clear signal that your are going to finish.
2. Briefly summarize the main points of your presentation.
3. State your recommendation or give your call to action – let your audience know what you want them to do.
4. Finish off by thanking your listeners and inviting questions or discussion.

In today’s listening we’ll be exploring this format. The listening takes place at Harper-Tolland, a major global producer of special purpose steel. Last year Harper-Tolland launched a new product line but the sales results in Europe have been quite disappointing. Nicholas Fischer, the new regional sales director for Harper-Tolland, has been hired to fix the problem. He is just finishing off a presentation in which he has been discussing his proposal.

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BEP 32 – Meetings: Brainstorming & Discussing Ideas

New versions of this lesson are available here:
BEP 32 A – English for Discussing Solutions to a Problem (1)
BEP 32 B – English for Discussing Solutions to a Problem (2)

In this Business English Podcast lesson we take another look at the language used to suggest and discuss ideas in meetings and teleconferences. We’ll also provide further language for diplomatic disagreement and agreeing action points at the end of the meeting.

The teleconference is run by Jim as a type of meeting called a “Brainstorming” meeting, which is useful for gathering and openly discussing ideas as the format is more relaxed.

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BEP 24 – Teleconferencing: Using Diplomatic Language

This lesson has been updated with new explanations, examples and practice.The new lessons are available here.

In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.

Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, interrupting and clarifying.

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BEP 20 – Meetings: Supporting your Position (Part 3)

A new version of this lesson is available here: BEP 20c – Presenting a Cohesive Argument

In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.

Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recommendation on the outsourcing project to present to the Board. He must persuade the managers to proceed, and answer the objections raised at the last meeting.

Key language: Making coherent, persuasive arguments, and effective use of language to support your arguments.

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