This is the first in a two-part Business English Podcast series on clarifying. To clarify means to make clear.
Today we’ll look at phrases and skills for clarifying what was said. For example, “I didn’t quite catch that. Could you say that again?” This is useful when you don’t hear clearly or when someone speaks too fast. Then, in the second podcast (BEP 35), we’ll be looking at language for clarifying what was meant, for instance “What exactly do you mean by that?”
The listening today is from a shipping company. You’ll hear Wim Zeldenhuis and Andre De Vries in Rotterdam call their American colleague Benny McClenahan in Boston.Members: Study Notes | Online Practice | PhraseCast | Lesson Module