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In this two-part Business English Pod series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.

We will be focusing not on major conflicts between companies or inside organizations, but rather on the everyday sort of disagreements that all of us have to deal with to be successful in our work.


Listening Questions

1) Gerry says he wants to “sit down informally and thrash things out a little.” What do you think this means?

2) A strain is something that is tiring and, perhaps, irritating. What does Gerry say is “getting to be kind of a strain?”

3) What solution does Gerry propose?

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MP3 free download business English podcast lessons - workplace English training dialogs, examples phrases, explanations and ESL speaking practice Podcast Resloving Conflict (Part 1) – Listening Quiz
  Resloving Conflict (Part 1) – Gap-fill Exercise
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Phrase-Cast Resloving Conflict (Part 1) – Dialog & Vocabulary
  Resloving Conflict (Part 1) – Identifying the Problem
PDF Lesson transcripts, dialogs, useful language, example phrases, and ESL language practice exercises Study Notes Resloving Conflict (Part 1) – Active Listening
  Resloving Conflict (Part 1) – Showing Sympathy
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Teachers/Groups Resloving Conflict (Part 1) – Making a Suggestion
Email for info Resloving Conflict (Part 1) – Vocabulary Review
    Resloving Conflict (Part 1) – Flashcards
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BEP 91 ADV - Job Interviews: Questions for the Interviewer

In this Business English Podcast, we’ll focus on how to handle the question: “Do you have any questions for me?” We’ll talk about what interviewers expect from you and we’ll emphasize the importance of preparation. We’ll also study how you can use this opportunity to “interview the interviewer” - that is, to find out whether the company is a good fit for you. Meanwhile, we’ll talk about how, for the interviewer, this is a chance to put your company in the best possible light.

In the listening, we will return to Yala Santos’ interview. Remember, she is an HR specialist at a manufacturing company who is interviewing for an HR manager position in a business unit of a fast moving consumer goods company, Fun Beverages International.
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