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BEP 154 – Management English: Motivating Your Team (2)

Advanced, Business English, Communication, Management English /

Management English - Motivating your Team 2

This is the second in a two-part Business English Podcast series on motivating your team.

There are many strategies you can use to motivate people. One way is to reward them. This reward can be emotional, such as acknowledgement or praise for a job well done. Or, it can be more concrete, like a cash bonus or a prize.

In this lesson, we’ll look at motivation through rewards. We’ll discuss how to acknowledge your team’s efforts and give praise. We’ll also look at how to introduce challenges, friendly competition, and incentives. Finally, we’ll talk about some ways to finish up a meeting so that your team feels energized for the work ahead.

Last time, we listened to Joe, the manager of the sales department at a resort, motivating his team after a round of layoffs. Today, we’ll go back to Joe’s team a month later. They’ve made good progress since their first meeting and Joe wants to keep his staff motivated so that they will continue to succeed.

Listening Questions

1. Why is the team happy with Nick?
2. What is the first prize for the sales competition?
3. What does Deborah think about the challenge?

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BEP 153 – Management English: Motivating your Team (1)

Business English, Communication, ESL Podcast, Management English /

Management English - Motivating your Team 1

This is the the first of a two-part Business English Pod series on motivating your team.

Motivation is an important force in business. Much of what gets accomplished is driven by a team’s motivation. When employees feel energized about a project, they’re more likely to contribute ideas and work hard toward success. But if they’re not motivated, their commitment – and the chances of success – diminish.

Sometimes, motivation is difficult to achieve. Circumstances such as a poor economy or downsizing can devastate employee morale, or optimism. Employees may feel defeated, uncertain about their future, and not at all excited about the work ahead.

In this lesson, we’ll look at some ways to motivate your team. We’ll discuss how to acknowledge obstacles that may hold a team back. We’ll cover ways to convey enthusiasm and make people feel valued. And we’ll talk about how team members can contribute to the discussion and brainstorm.

Today we’ll listen to Joe, a manager at a resort, try to motivate his sales team. The department has been downsized considerably and morale is low. Still, they have important work to do.

Listening Questions:

1. Why does Joe say that the team looks different now?
2. What idea does Carl suggest?
3. What is Nick’s idea?

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BEP 144 – Meetings: English for Teleconferences (2)

Business English, English for Meetings, Intermediate English, Teleconference English /

English for Teleconference Meetings 1

This is the second of a two-part Business English lesson on English for teleconferences.

Teleconferences allow people from different locations to have a meeting over the telephone. While convenient, teleconferences do have some issues to keep in mind, such as keeping track of who’s talking. Sometimes two people talk at the same time or talk too quickly. Because participants can’t see each other, it’s helpful to use “signposts” or short statements that prepare others for what’s about to be said. Other issues such as laying out an agenda and managing the time also come into play.

In the last episode, we heard a conversation between Craig and Elsa, two employees at StarCom, an electronics manufacturer. Craig has his first teleconference coming up and Elsa gave him an informal tutorial, teaching him about the equipment and some of the protocols for a teleconference.

Today, Craig is participating in the teleconference. The host of the teleconference is Tony, a manager in Chicago. Also participating are Diana, a colleague in London, and JP, who works in Marketing at the Dallas location. They’re discussing the upcoming holiday season, new product lines, and advertising.

Listening Questions

1) How does JP help Craig with the agenda?
2) According to Diana, why were the printer test results disappointing?
3) Why doesn’t Diana think the problem will be resolved quickly?

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BEP 143 – Meetings: English for Teleconferences (1)

Business English, English for Meetings, Intermediate English, Teleconference English /

English for Teleconference Meetings 1

This is the first in a two-part Business English Pod series on teleconferences – meetings that take place over the phone.

Nowadays, we have virtual teams interacting across the globe in virtual meetings without having to leave the office. Teleconferences offer a host of advantages, including minimal travel and meetings costs.

However, teleconferences do have their challenges, especially since participants cannot see each other. It’s helpful for people to introduce themselves, use their names and their colleague’s names when speaking, minimize background noise, and speak slowly and clearly. In these two episodes, we’ll learn vocabulary associated with teleconferences. We’ll also learn ways to professionally and tactfully handle any issues that come up.

Today, we’ll listen to Craig and Elsa. Craig is a new hire at StarCom, a computer and printer manufacturer. He’s fresh from university and needs to learn how to do a teleconference, so he asks for help from Elsa, who works in HR.

Listening Questions

1) What types of equipment are needed for a teleconference?
2) What is the purpose of a passcode?
3) What are three problems Elsa mentions that can often occur during a teleconference?

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Download: Podcast MP3