BEP 300 – External Meetings in English (Part 1)

BEP 300 - English for Meetings 1

Welcome back to Business English Pod for today’s lesson on taking part in an external meeting in English.

When you think of business English meetings, you might immediately think of staff meetings, project meetings, or other internal meetings with people in your company. But in business we often have to work with outside companies or organizations so we have to deal with external meetings as well.

External meetings in English can be quite tricky situations. Because everyone might have different goals and opinions, you need to be very diplomatic. You want to be careful not to promise too much while trying to get others to commit. In this way, external meetings are a lot like negotiations, where you try to make an agreement that is in your favor.

In this back and forth of negotiation, you have to convince other people of your position. And when they attempt to convince you of something, you have to respond skillfully. That could mean remaining non-committal, when you don’t want to give a clear yes or no answer. It might also mean saying that you don’t have the power or responsibility to make a decision.

But if everyone remains non-committal and says they can’t make decisions, how can people come to an agreement? Well, sometimes you need to introduce creative solutions or ideas. But even when someone presents a good idea, you shouldn’t always just agree right away. Like I said, this is sort of like a negotiation. So you might want to express doubts about an idea, rather than just accepting it immediately.

In today’s dialog, we’ll hear a meeting between several people discussing the construction of a strip, or small shopping, mall. Jennifer is the architect on the new development, and Carlos is a consulting engineer. They need to come to agreement with Frank, who represents the local government. The meeting is chaired by Nicky, the project manager.

Listening Questions

1. Why does Jennifer think the city should give the developer a break on the number of turn lanes?
2. Who does Frank say insists on having two turn lanes?
3. What solution does Carlos suggest?

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BEP 293 – English Collocations for Implementing a Plan (2)

Business English Pod 293 - English Collocations for Discussing How to Implement a Plan 2

Welcome back to Business English Pod for today’s lesson on English collocations related to implementing a plan.

Everyone knows that you have to plan for the future. But many “plans” are only that: they are just plans. But a plan is only useful if it leads to action. Or, as a wise man once said: a plan without action is a dream wasted. In order to not waste that dream, we need to implement the plans we create.

In today’s lesson, we’ll hear a discussion about how to implement a marketing plan. And you’ll hear lots of common expressions we use when talking about implementation. These expressions are called “collocations,” which just means a set of words that usually go together. For example, have you heard the expression “put something into action?” That’s a common collocation that means “to implement.” We don’t say “make something into action” or “activate something.” It’s always “put something into action.”

You can learn these natural combinations of words used by native speakers. Studying English collocations will help you sound more natural and expand your active vocabulary. As you listen to today’s dialog, try to catch some of these collocations, and we’ll go over them later in the debrief.

In the dialog, we’ll rejoin Carlos, Viv, Byron, and Marion, who are discussing how to implement a marketing plan. In the last lesson, they talked about some of their online marketing activities. Today, they’re going to talk about some other parts of the plan, including the timeline.

Listening Questions

1. Why does Carlos mention that Marion is a strong writer?
2. What does Carlos say about the importance of the CRM?
3. What does Viv think about the timeline on the CRM activities?

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BEP 292 – English Collocations for Implementing a Plan (1)

Business English Pod 292 - Lesson Module

Welcome back to Business English Pod for today’s lesson on English collocations related to implementing a plan.

In business, good planning is important, whether you’re talking about a long-term strategy or a short-term project. But a plan itself means nothing without action. It’s not what you decide to do that matters, but what you actually do. And what you actually do with a plan is called “implementation.” Implementing a plan is all about deciding who will do what, and when they will do it.

In this lesson, we’ll listen in on a meeting about how to implement a marketing plan. During the discussion, you’ll hear lots of useful expressions that we call “collocations.” A collocation is a natural combination or group of words. For example, I’ve already used the collocation “to implement a plan.” We don’t say “do a plan” or “activate a plan.” The natural expression is “to implement a plan.”

Native speakers use collocations like this automatically, and you can learn to use them as well. By studying English collocations, you’ll improve your vocabulary and sound more fluent. As you listen to the dialog, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll hear Carlos, Viv, Byron, and Marion. The small company they work for has just had a new marketing plan developed by a consulting company. Now they are meeting to figure out how to implement the plan.

Listening Questions

1. Carlos asks for volunteers on one aspect of the plan. What exactly does he want the volunteers to do?
2. As there’s lot to do on the website, what does Byron need to do as the lead?
3. What is Carlos going to do in three weeks time?

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BEP 20c – Presenting a Cohesive Argument

BEP 20c - Business English Lesson: Presenting a Cohesive Argument

Welcome back to Business English Pod for today’s business English lesson on presenting a cohesive argument.

You may have lots of great ideas. But those ideas aren’t worth much if you can’t convince other people that they’re great. And that takes more than just excitement and energy. To convince others, you need to present a cohesive argument.

So what is a cohesive argument? Well, it’s a series of logical reasons to support an idea. A cohesive argument helps you convince others of your position by providing a set of supporting points presented in a logical manner. If you do not provide a cohesive argument, then you’ll have trouble getting other people to support you.

A good argument might start by showing research and giving some context for the issue. Then you can talk about precedents for your idea, which means other times that it has been done successfully. It’s also good to think about what people might be concerned about, and address that before they even have a chance to bring it up. And finally, you can tell people why your idea is necessary. With a cohesive argument like this, you’re sure to have more support for your idea.

In today’s dialog, we’ll hear Jack, who’s presenting a proposal to move his company’s production to Costa Rica. In our last lesson, we heard Jack and several others discussing the idea. Jack’s argument was a bit disorganized and drew criticism from the others. He didn’t manage to convince them that moving production overseas was a good idea. In this meeting, the team has to make a decision on the issue. So Jack really needs to present a good argument.

Listening Questions

1. What has Jack done in preparation for the meeting?
2. Why does Jack mention the company Intel?
3. Jack talks about one thing that other people might be concerned, or worried about. What is it?

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BEP 19c – Arguing For or Against a Position

BEP 19c - Arguing For or Against a Position

Welcome back to Business English Pod for today’s lesson on how to argue for a position.

A position could be an opinion, an idea, or a plan. And whether you’re in a meeting, a one-on-one discussion, or a presentation, you’ll often find yourself arguing for your position, or against other people’s positions.

So how can you argue for or against a position effectively? Sure, you can just state what you think. But there are some more effective techniques you can use to support your position. For example, you can use language to make an idea stronger. Instead of just saying “this plan is disorganized,” you can say “this plan is totally disorganized.” That has a greater impact.

You can also work the other way around, and use softening and minimizing language. For example, instead of saying “we are happy with the new building but there are some problems,” you might say “overall we’re pretty happy with the new building, but there might be a few problems.” And if you want to criticize someone’s ideas, you need to introduce that carefully and balance the criticism with praise. All these techniques will help you present your position.

In today’s dialog, we’ll hear Jack, who’s trying to argue for the idea of moving his company’s production overseas, to Costa Rica. However, Angie, Dan, and Jim are not convinced that Jack’s plan is a good idea. As they argue for their positions, we’ll cover some useful techniques on both sides of the discussion.

Listening Questions

1. How does Angie introduce her first criticism of Jack’s ideas?
2. What does Jack say about the risks involved in his plan?
3. What positive thing does Angie say about Jack later in the dialog?

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