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BEP 15 – Telephoning: Handling a Problem

Advanced, Business English, ESL Podcast, Telephone English /

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. Then, we’ll review the language that is used to establish relationships, discuss the problem and come to agreement on a solution.

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BEP 102 – Presentations: Linking your Ideas

Advanced, Business English, ESL Podcast, Functions, Presentations in English /

This lesson has been updated – view the improved lesson here.

In this Business English podcast we look at the language of signposting.

Signposting is informing listeners about what is to be presented in a presentation, and constantly informing listeners as to where they are during that presentation. The term “signposting” comes from signs posted on street corners, which tell travelers where they are and where they are going.

In the dialog, we’ll hear the middle of a presentation about sales performance. As you, listen focus on the phrases the presenter uses to signpost the structure of his talk.

Premium Members: PDF Transcript | Quizzes | PhraseCast

Download: Podcast MP3

BEP 101 – Presentations: Making your Introduction

Advanced, Business English, ESL Podcast, Functions, Presentations in English /

This lesson has been updated – view the improved lesson here.

Making a good introduction to your presentation is key to getting your audience’s attention. This Business English Podcast episode looks at the language used in making an internal presentation during a videoconference and particularly the language used to make your introduction.

This podcast is now part of the Presenting for Success e-Book published by Business English Pod. You can view the e-Book on this page: Presenting for Success ESL e-Book for workplace English training

Premium Members: PDF Transcript | Quizzes | PhraseCast

Download: Podcast MP3