This is the final episode in our three-part Business English Podcast series on pitching an idea to your colleagues.
In the last episode, we saw how a manager presented an idea to her colleagues and persuaded them to take it seriously. She then defended and supported her argument in front of her peers, who were not sure of the feasibility of the proposal at the start of the meeting.
In today’s lesson, we’ll introduce language for connecting your ideas to company strategy, emphasizing points, setting an action plan, and assigning tasks at the end of your presentation. Once you have convinced your colleagues, you need to provide a plan for getting the work done. We will show you how to use language effectively to follow through on your outstanding idea.
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In the last Business English Podcast lesson, we saw how a manager pitched an idea during a meeting. She explained how the company website could be revamped so that customers could order off-the-shelf products directly, instead of having to contacting a sales representative.
In today’s lesson, we’ll introduce language for dealing with unexpected objections, signposting your presentation, supporting your points and persuading other people. Once you’ve pitched an idea, your colleagues will try to find weak points in your argument and you will have to give evidence that your idea is worth supporting. We will show you how to make coherent, persuasive arguments, and use language effectively to support your points.
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This is the first in a three-part Business English Podcast series on pitching, or presenting, your ideas persuasively and convincingly.
Business people often come up with ideas about how to do things better, or how something can be changed to provide greater cost benefits to the company. Being able to present an idea to your peers and persuade them to support your proposal is a crucial skill for all business managers.
So in today’s lesson, we’ll introduce phrases for organizing and structuring your ideas, supporting your points and using other people’s comments to lead into the next part of your presentation. We will show you how to make coherent, persuasive arguments, and use language effectively to support your arguments. It is your colleagues’ task to find the weak points in your argument and you will have to predict their objections and deal with them before or when they come up.
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Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. In this episode, we’ll study skills and language for the final stage of the discussion. In particular, we’ll focus on summarizing details, tying up loose ends, reinforcing the relationship and adopting a positive style. We’ll see that the end of talks presents a great opportunity to build stronger partnerships.
In this show, we will look at two short dialogs that demonstrate different styles of negotiation. In the first, a construction materials supplier, Tony, calls his customer, Paul, to agree to the terms of a deal. In the second, a general manager, Maxine, calls the owner of another company, Peter, to tell him that her board of directors has agreed to buy his company.
Listening Questions
1. In the first dialog, what does the supplier, Tony, want to confirm with his customer, Paul?
2. What kind of positive language do Tony and Paul use at the end of the dialog to reinforce the relationship?
3. In the second dialog, does Maxine say that the board has agreed to Peter’s suggested price?
4. From the conversation, does it sound as though Peter will continue to work at his company through the merger?
Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. In other words, we’re not only interested in removing obstacles to a deal but also in removing obstacles to a better deal. Doing this successfully often requires thinking outside the box, that is, thinking creatively.
So in this episode, we’ll study overcoming barriers. In particular, we’ll focus on identifying stumbling blocks, exploring alternatives, and moving towards agreement.
Recall that Peter, owner of Textacular, has been trying to buy Maxine’s company, Gamester, as part of his strategy to roll up other small businesses. His ultimate goal is to increase the value of his own operation so he can sell it to a larger company for a handsome profit. In previous episodes, Peter had tried to acquire Maxine’s company, but talks reached an impasse when Maxine wouldn’t climb down from or reduce her price of 15 million.
In today’s listening, Peter calls Maxine back to restart talks. As you listen, focus on the language they use to remove obstacles to agreement.
Listening Questions
1. How does Peter suggest restarting talks with Maxine?
2. What does Peter identifying as the main stumbling block to a deal?
3. What does Peter mean when he says, “It’s not a question of growth for us, it’s a question of survival.”
4. What is Peter’s key insight that enables Maxine and him to overcome their blockage?
