This is the second in a two-part Business English Podcast lesson on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. Also, you practiced refusing an offer of help and letting someone down gently.
Today, we’ll be looking at refusing and disagreeing politely.
All these skills form part of a soft or gentle speaking style, which should form part of your communicative repertoire or toolbox.
1) Why is the GM of Avitek unable to meet with Nick on Thursday.
2) How is the weather in Kiev?