BEP 22 - Telephoning: Handling Enquiries and Technical Problems
Posted by
Bizpod 13 Nov, 2006
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
Related Topics
- BEP 23 - Telephoning: Handling a Difficult Customer
- BEP 21 - Telephoning: Opening Calls and Taking Messages
- BEP 15 - Telephoning: Handling a Problem
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ESL Podcast, Intermediate, Telephoning
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So far You are meeting the needs with some really good listenings and study notes.
A little question could we have study notes for BEP 22 AND 23