BEP 22 – Điện thoại: Xử lý các yêu cầu và sự cố kỹ thuật

A new version of this lesson is available here: BEP 22c – Điện thoại tiếng Anh: Đặt câu hỏi

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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8 thoughts on “BEP 22 – Điện thoại: Xử lý các yêu cầu và sự cố kỹ thuật”

  1. This is awe-fully awesome!
    I need to know what he says between 3:32 Và 3:33.
    Ý tôi là, right after he says, “Ok, đúng. X as in X-ray, V as in Victor, 9582

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