Skills 360 – Selling your Ideas (Part 2)

Welcome back to the Business Skills 360 podcast. In this lesson, we’ll look at some more tips and techniques for selling your ideas.

Now, you know your ideas are good, but how do others? You need to make them think or even just feel that they are good. Last week, we looked at some techniques you can use. In this show, we’ll look at attitudes that you can adopt. This isn’t exactly about what you say, it’s about how you say it and the feelings or impressions your delivery creates.

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Skills 360 – Selling your Ideas (Part 1)

Welcome back to the Business Skills 360 podcast. In this lesson, we’re going to take a look at how to ”˜sell’ your ideas and be persuasive.

You may be full of great ideas, but exactly how do you get people to buy into them? How do you get people on board with your brilliant plans? Well, today I want to share a few tools and techniques that will help you do just that.

These tools and techniques have two important effects: they build connections and they build credibility. The connections can be between you and your listeners, but they can also be between your listeners and your idea. Those connections will generate buy-in. And that credibility can be your credibility and your idea’s credibility. You, and your idea, have to be believable and trustworthy.

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Skills 360 – Diplomatic and Direct Language

In this Business English Skills 360 lesson we take a look at the language we use in a crisis. In our last two lessons (BEP 179 and BEP 180), we listened to a team dealing with a serious crisis: an accident at a factory. You probably noticed how some of the people are quite careful about the words they use.

A crisis is a sensitive situation. Emotions are running high and people are on edge. There is the potential for conflict if you do or say the wrong thing. At the same time, the clock is ticking and you may not have time to manage everyone’s feelings. For these reasons, you have a very fine balancing act between being diplomatic and being direct.

So, when should you be diplomatic and when should you be direct? Well, you need to assess the situation and determine which is best. Diplomatic language can protect people’s feelings. It can also avoid conflict and build trust. Those can all be very important in a crisis, when everybody needs to be on board with a plan. On the other hand, direct language can show a sense of urgency and seriousness, and it can prevent confusion. Those are also important in a conflict, when things must happen quickly and misunderstanding is just not an option. Remember that to be a good crisis manager, you need to adapt your style and strategy to the situation.

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