БЭП 21 – Телефонирование: Открытие звонков и прием сообщений

A new version of this lesson is available here: БЭП 21 А – Телефонные навыки: Начать звонок

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: идентифицировать себя и звонящего, указание цели вашего звонка и оставление сообщения.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Очень мало времени для получения всех предложений, и до сих пор, Авиакомпания не получила ничего от этого поставщика.

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БЭП 20 – Встречи: Поддерживая вашу позицию (Часть 3)

A new version of this lesson is available here: BEP 20c – Presenting a Cohesive Argument

In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.

Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recommendation on the outsourcing project to present to the Board. He must persuade the managers to proceed, and answer the objections raised at the last meeting.

Key language: Making coherent, убедительные аргументы, and effective use of language to support your arguments.

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БЭП 19 – Встречи: Поддерживая вашу позицию (Часть 2)

A new version of this lesson is available here: BEP 19c – Arguing For or Against a Position

Welcome to the second part of our Business English Pod series on how to support your position or argument in meetings.

Our friend Jack is giving an update on the Costa Rican project. Dan is against the idea, because as production manager, he doesn’t want to lose all his staff. The HR manager, Angie, also doesn’t want to lay off her US staff, and is worried about the difficulty of hiring workers in another country. Jack tries to defend his plan, but has difficulty supporting his argument.

Key Language: emphasizing, minimizing, supporting points & vocal stress.

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БЭП 17 – Встречи: Поддерживая вашу позицию (Часть I)

*** This podcast has been updated with a new two-part series.***

Please click the links below to go to the new versions of this lesson:
БЭП 17 (Redux) – Часть 1
БЭП 17 (Redux) – Часть 2

In the first part of our series on making and supporting your arguments in meetings, мы рассмотрим ключевой английский язык, используемый для организации ваших мыслей и поддержки ваших идей. In later episodes we’ll look deeper into the topic and provide further examples of language you can use to support your position.

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БЭП 15 – Телефонирование: Обработка проблемы

*Update: A new version of БЭП 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. затем, we’ll review the language that is used to establish relationships, обсудить проблему и прийти к соглашению о решении.

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