A new version of this lesson is available here: БЭП 22с – Телефонный английский: Делаем запросы
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
Premium Members: PDF TranscriptsDownload: Podcast MP3
So far You are meeting the needs with some really good listenings and study notes.
A little question could we have study notes for BEP 22 AND 23
Here is the links for BEP 22 и 23 study notes. :)
http://www.businessenglishpod.com/learningcenter2/2006/11/13/bep-22-transcript-telephoning-handling-enquiries-and-technical-problems/
http://www.businessenglishpod.com/learningcenter2/2006/11/29/bep-23-telephoning-handling-a-difficult-customer/
I am from Burundi and also now teach English. These lessons have been a great help to me.
Спасибо :(. Amber.
What does George say after “the radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, but I couldn’t. Спасибо.
Aki, he says “after all of them are built.” Best of Luck !!!
Спасибо!
this is an amazing website! i love it!
This is awe-fully awesome!
I need to know what he says between 3:32 и 3:33.
Я имею в виду, right after he says, “Ok, верно. X as in X-ray, V as in Victor, 9582