This is the transcript for the first of our regular Business English News podcasts. We hear how people communicate at work and the different factors that can affect how communication takes place.
We suggest that you first listen to the reading and make a note of any English words you are not familiar with. Then read a copy of the article and see if you can guess the meaning of the words by looking at how it is used. Finally, listen to the explanation and discussion of the vocabulary and see if you guessed correctly.