925 English Lesson 36 – Ending a Phone Call

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In today’s 925 English video lesson, we’re going to learn how to end a phone call in English.

Last time, we looked at lots of useful expressions for answering the phone and starting a call. But what about ending a call? If you’ve finished your conversation, what can you say to end the call politely?

Well for starters, one thing you want to avoid is just suddenly saying goodbye. To end a business call professionally, there are three simple steps to follow. First you signal that you want to end, secondly, you review your action points, and finally you say goodbye.

925 English is a new series of English video lessons for beginners (CEFR level A2). With 925 English you can learn business English expressions and phrases for work.

Members: PDF Transcript | Lesson Module | Quiz | Video

925 English Lesson 35 – Answering the Phone

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In today’s 925 English video lesson, we’re going to learn some expressions for answering the phone in English.

Using the telephone is an important part of business. But the way we communicate is a little different from in-person conversations. We have some special expressions we use to answer the phone, ask for clarification, and get a callback.

At the start of a phone call, it’s a good idea to make sure the other person knows who you are. You can identify yourself in a few different ways. Besides saying “my name is,” we often use the expression “this is” before our name. But don’t try to use this expression in person. I only say “this is Tim” when I’m talking on the phone.

925 English is a new series of English videos for beginners (CEFR level A2). With 925 English you can learn business English expressions for work.

Members: PDF Transcript | Lesson Module | Quiz | Video

925 English Lesson 34 – Giving Instructions

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In today’s 925 English video lesson, we’re going to learn how to give instructions in English.

Telling people what to do isn’t just something the boss does. Any time you’re helping someone with a problem, training someone, giving technical advice, or telling a colleague how to do something, you’re giving instructions.

Of course, it’s very important to be clear when you’re giving instructions. And for that reason, we sometimes explain things step-by-step, in a sequence of instructions.

925 English is a new series of English videos for beginners (CEFR level A2). With 925 English you can learn business English phrases for work.

Members: PDF Transcript | Lesson Module | Quiz | MP3 Audio

925 English Lesson 33 – Explaining a Problem

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In today’s 925 English video lesson, we’re going to learn how to explain a problem in English.

Much of your work probably involves solving problems. And sometimes we can’t do it alone. But cooperating with someone to solve a problem means explaining it clearly.

Before you explain the problem however, you’ll need to ask for help. Two really useful words in this situation are “would” and “could.” These words help you make polite requests. For example, you might say “could you help me?” or “would you help me with this?” And we can add to these expressions to get longer, even more polite expressions.

925 English is a new series of English video lessons for beginners (CEFR level A2). With 925 English you can learn business English phrases for work.

Members: PDF Transcript | Lesson Module | Quiz | MP3 Audio

925 English Lesson 32 – How to Generalize in English

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In today’s 925 English video lesson, we’re going to learn how to make generalizations in English.

Don’t you hate it when people say things like “Americans are rude”? I mean, not all Americans are rude. And people in other countries are rude too. It’s simply not helpful to say something is true of a whole group of people. When it’s negative like that, it feels wrong.

But it can be helpful to describe a group of people, as long as we are clear that it’s not everyone we’re talking about. We call this a “generalization.” For example, “many of my friends work in finance.” I’m making a “generalization” about my friends. And it doesn’t have to be people. If I say “most of our online sales come from Europe,” I’m generalizing about sales.

925 English video lessons for beginners (CEFR level A2). With 925 English videos you can learn business English phrases for work.

Members: PDF Transcript | Lesson Module | Quiz | MP3 Audio
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