BEP 29c – Meetings in English: How to Disagree

Welcome back to Business English Pod This lesson is the second part of our series on agreeing and disagreeing. Today we’re going to look at how to disagree.

In the board room or the break room, it’s great to be able to support other people’s ideas by agreeing. But you won’t get far in business if you just agree with everything. You need to be able to disagree confidently and politely. Only then can you convince people that you have an even better idea.

In this lesson, we’re going to talk about how to disagree in meetings in English. Sometimes you’ll need formal polite expressions, and sometimes you can use shorter more informal expressions. And to take things to the next level, you can learn how to disagree using the “yes… but” approach. Another effective technique is to use questions to disagree. As you can see, you’ve got lots of options for disagreeing.

In today’s dialog, we’re going to listen again to a conversation between Gene, Louis, and Carina. They work for a pharmaceutical, or drug company, and they’re talking about the tests of a new drug. During their conversation, they use many different expressions for disagreeing

Listening Questions

1. How does Carina start her first statement to show she disagrees?
2. What negative question does Carina use to show disagreement about the test results?
3. How does Gene disagree with Carina’s statement that there may still be issues with the new drug?

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BEP 28c – Meetings in English: How to Agree

BEP 28c - Meetings in English:  How to Agree

Welcome back to Business English Pod. Today’s lesson is the first in a series about agreeing and disagreeing in meetings in English. This is part of a broader project to take another look at some of our older lessons.

Success in business can depend on how your opinions align with other people’s ideas. For this reason, agreeing and disagreeing are essential communication skills. It doesn’t matter whether it’s the board room, the meeting room, or the staff room, you need to know how to agree and disagree effectively.

Today, we’re going to focus on agreeing. In fact, there are many ways to agree with someone! Sometimes we want to use a short expression. Sometimes we need something longer and more polite. Sometimes we want to show energy and enthusiasm. And sometimes we want to use an example or repeat someone else’s idea. It really depends on the situation.

In today’s dialog, we’ll hear a conversation between three people who work for a pharmaceutical, or drug company. Gene, Louis, and Carina are talking about the results of a new trial for a drug called Zorax. In their conversation, they use many different expressions for agreeing.

Listening Questions

1. How does Louis agree with the idea that the drug will be a “big seller?”
2. What is one word that means “excellent” or “very good” that is used to agree?
3. What idea does Gene repeat with emphasis at the end of the conversation?

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BEP 369 – Scenario Planning 3: Discussing Strategic Responses

BEP 369 - Scenario Planning Meetings English 3: Discussing Strategic Responses

Welcome back to Business English Pod for today’s lesson on talking about strategic responses during a scenario planning meeting in English.

It’s impossible to predict the future exactly. But that doesn’t mean we shouldn’t bother trying. After all, we don’t create business strategies based only on today’s realities. We need to think about what will or might happen and how we will respond to these possible events.

So if we’ve done the work of laying out future scenarios, then how exactly do we plan our strategic responses? To start, you’ll need to choose an overall strategic posture. Are you going to take the lead in your industry? Or will you sit back and respond to things as they happen?

Your strategic posture depends in part on the possible impacts of future events and your choice of strategies. You need to discuss these impacts in order to choose the best course of action out of several possibilities. So this means you’ll be doing a lot of discussing alternative strategies.

In strategic planning, we often say that you can have anything you want, but you can’t have everything you want. For this reason, you will have to ask your team to prioritize, or decide which strategies are most important. And to make those decisions about priorities, you’ll need to discuss hypothetical results of different actions.

In today’s dialog, we’ll rejoin a meeting of executives at a large retail firm. Gwen is based in the US headquarters. She’s discussing strategies with Natasha and Daniel, who head up the firm’s operations in another country. The group is discussing strategic responses to future scenarios they’ve already mapped out.

Listening Questions

1. What strategy does Daniel suggest for their larger urban stores?
2. What does Natasha suggest instead of making big cuts to their operations?
3. What does Gwen say could be the ultimate result of the changes they’re discussing?

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BEP 368 – Scenario Planning 2: Discussing Possible Scenarios

BEP368 - Planning Meeting English 2 - Discussing Scenarios

Welcome back to Business English Pod for today’s lesson on discussing future scenarios in a planning meeting in English.

Business planning doesn’t look like it used to. The world today holds so many surprises and so much uncertainty. There is constant and unrelenting change, and sometimes it feels like we’re just trying to keep up.

In these circumstances, it’s a good idea to map out possible future scenarios. This type of exercise is often built on several key uncertainties that you’ve already identified. Mapping out the different scenarios is necessary before you can begin to develop strategies to respond to these possible future situations.

One thing you’ll do when you discuss scenarios is make predictions. In some cases, you’ll be able to make predictions with a great degree of certainty. In others, you’ll have to check whether you’re more certain than you should be. In particular, you might be affected by availability bias, where the available information leads you to make predictions with too much certainty.

Because we can’t always be certain, we find ourselves discussing the likelihood of certain events, or how probably they are. It can be tempting at this point to begin evaluating possible strategies, but it’s best to resist this and focus on the scenarios first. And throughout, you should watch out for assumptions that might cloud your thinking, or make you think unclearly.

In today’s dialog, we’ll rejoin a discussion at a large retail firm. Natasha and Daniel are executives discussing their country’s situation with Gwen, who is based in the U.S. The group is mapping out scenarios based on the situation they’ve already discussed.

Listening Questions

1. What does Natasha predict with certainty?
2. According to Daniel, how likely is it that sales will go down 30%?
3. What assumption does Natasha call Daniel out on?

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BEP 367 – Scenario Planning 1: Exploring the Situation

BEP 367 - Scenario Planning Meetings 1: Exploring the Situation

Welcome back to Business English Pod for today’s lesson on scenario planning meetings.

How do we plan for a future that’s so uncertain? On a global scale, we’re faced with a pandemic, climate change, social unrest, and political instability. On a local level, your business could be dealing with another set of challenges. So how can we plan for what might happen in the future?

One of the approaches that organizations take in uncertain times is scenario planning. In a nutshell, scenario planning involves discussing different possible future situations, and planning for each possibility. This kind of planning typically starts with exploring the situation.

Exploring the situation often involves a lot of speculation, as you discuss what might happen in the future. This helps you identify the key uncertainties you’re contending with. Of course, circumstances differ from place to place, so you may find yourself explaining contextual differences when you plan for different scenarios.

These discussions can be quite complex, so it’s often a good idea to ask for a summary of the issues. One more very important aspect of scenario planning is using evidence to guide the discussion. In some cases, you will need to use this evidence to counter other people’s optimism about the future.

In today’s dialog, we’ll listen to a scenario planning discussion in a large retail firm. Gwen is in a leadership position in the company’s US headquarters. She’s talking with Natasha and Daniel, two executives based in another country. The company is faced with the enormous challenges that the COVID-19 pandemic presents. And in this discussion, they’re exploring the entire situation.

Listening Questions

1. At the start of the conversation, what government relief program does Natasha speculate about?
2. What does Daniel say is one of the biggest uncertainties they’re facing?
3. What possible change does Daniel believe might happen but Natasha doesn’t?

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