BEP 26c – Travel English: Dealing with Problems

BEP 26 - Travel English: Dealing with Problems

Welcome back to Business English Pod for today’s lesson on how to deal with problems you might experience when traveling by air.

This Business English lesson is part of our new series of fresh takes on some of our older lessons. We’ve kept the same dialog but have new explanations and practice for our lower level learners.

When you are traveling for business, have you ever had problems that seem beyond your control? Like when you show up at the airport and your flight is cancelled. Or when your flight is late and you can’t get to your destination on time? These situations can be frustrating and difficult to deal with. But there are some language techniques that you can learn to help you solve your problems.

In this lesson, we’ll look at some of these techniques, such as getting someone’s attention, using negative questions for requests, and agreeing reluctantly. We’ll also cover making polite refusals, correcting yourself, and asking about payment. These are all things you might have to do or understand as you solve a travel problem.

In the dialog you’re going to hear a traveler called Robert. If you heard our last lesson, you might remember that Robert was traveling to Nice but stopping in Paris first. In this lesson, you’ll hear Robert in the Paris airport. He has missed his connecting flight to Nice and now he’s trying to find a way to get to his destination in time for a meeting the next day.

Listening Questions

1. When is the next available flight to Nice?
2. Why is the next available flight not acceptable to Robert?
3. What does Robert want instead of the next available flight to Nice?
4. What type of seat does the agent say is the only type available?

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