BEP 21R – Telephoning: Opening Calls & Taking Messages

This is a remastered edition of BEP 21 released in commemoration of Clayton Lee, who wrote and hosted this series.

In this is Business English Podcast lesson, we look at essential language for making telephone calls in English. Some of the key language we cover in this lesson include, identifying yourself and the caller, stating the purpose of your call and leaving a message.

In the dialog, we’ll hear a telephone call about a contract between an aircraft manufacture and one of its suppliers, called Airtronics. Nathan Beale from the contracts department of the client is calling to ask about a proposal he is expecting from Airtronics. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.

FREE Resources: PDF Transcript | Online Practice

7 thoughts on “BEP 21R – Telephoning: Opening Calls & Taking Messages”

  1. Thank you very much for your very great contribution to develop our business english skills

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