Skills 360 – How to Say No (Part 1)

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Why is it so difficult to say “no”? Well, of course you want to be polite, and kind, and agreeable. And if it’s your boss who is asking you for something, you may fear losing favor or opportunities. And if it’s a client or customer asking for something, you might not want to ruin the relationship.

But what I want to tell you is that in many cases you should say no. And you should know how to say it. You need to be clear, firm, and honest.

Discussion Questions

1. Do you usually find it difficult to say “no” when someone asks you to do something?
2. Who do you have the most difficulty saying “no” to?
3. Why do you think saying “no” can sometimes be difficult?

Free Resources: Transcript | Quizzes | PDF Transcript

Download: Podcast MP3

3 thoughts on “Skills 360 – How to Say No (Part 1)”

  1. 1. Most of time, refusing someone’s requirements is a little hard for me, even though I’m reluctant. So this article is a good topic for me to learn some important points for refusing agreeablely.
    2. Well, for my relatives or my superior leaders, I always fail to say “No”.
    3. Each of us want to be polite and agreeable, and do not want to shut the door in his/her face when they are asking you to help them out of a difficult situation. Also fearing that we would lose a good relationship.

  2. 1,Sometimes, saying “no” to someone is very difficult for me. Especailly when my friends ask me to do something I don’t want to, it is really hard for me to say no. because I think refusing them will harm our relationship. On the other hand, I’ve no idea about how I can make it.
    2,Saying “no” to my friends and my boss would be the most difficulty thing to me.
    3,Because we have too many things to care about. We are not being clear, firm and honest enough. This article teaches me a lot. Next time when I want to say no, I would speak it out firmly.

  3. Saying No Skills are very usefull, but refusing is alway a risky thing, since it depends much on the personality of the person to whom you say no.

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