Archive for May 4th, 2008
BEP 94 ADV - Communication: Resolving Conflict (Part 1)
People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.
We will be focusing not on major conflicts between companies or inside organizations, but rather on the everyday sort of disagreements that all of us have to deal with to be successful in our work.
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