In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
This is an intermediate level Business English Podcast onmaking telephone calls in English. Some of the key language phrases we cover in this episode are: 识别自己和呼叫者, 说明通话目的并留言.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的时间很短, 到目前为止, 飞机公司尚未从该供应商处收到任何东西.
In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.
Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recommendation on the outsourcing project to present to the Board. He must persuade the managers to proceed, and answer the objections raised at the last meeting.
Key language: Making coherent, 有说服力的论点, and effective use of language to support your arguments.
Welcome to the second part of our Business English Pod series on how to support your position or argument in meetings.
Our friend Jack is giving an update on the Costa Rican project. Dan is against the idea, because as production manager, he doesn’t want to lose all his staff. The HR manager, 安吉, also doesn’t want to lay off her US staff, and is worried about the difficulty of hiring workers in another country. Jack tries to defend his plan, but has difficulty supporting his argument.