BEP 22 – 打电话: 处理查询和技术问题
A new version of this lesson is available here: BEP 22c – 电话英语: 查询
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
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