Management English for Professionals and Executives

BEP 395 – Strategic Decision-Making (1)

Advanced, Business English, Management English / March 26, 2023

Welcome back to Business English Pod for today’s lesson on strategic decision-making. This is the first of a pair of lessons on business strategy.

Every day, business leaders face tough decisions that involve difficult trade-offs. Should we put our time and money into a new opportunity or build capacity in our current operations? Should we partner with company X or company Y? Should we expand east or west?

These decisions are often informed by an overall corporate strategic plan. But that plan can’t account for all possible futures. Big picture plans don’t make the decisions but rather support decision-making. And when the world seems more uncertain, complex, and volatile than ever, the stakes are high for every decision.

There’s lots to consider when making a strategic decision. For starters, we need to think about how the decision aligns with our main goals. For new opportunities, we need to think about growth potential, costs, and profit margins. And we need to be sure we have the right competitive advantage to pursue the opportunity.

In today’s dialog, we’ll listen to a conversation between Paolo, Adrian, and Michelle. They work for a solar panel company that has focused on commercial projects and corporate clients. Now they’re debating the strategic merits of a possible move into the residential market.

Listening Questions

1. After talking about overall goals, what does Paolo get very excited about?
2. What topic does Adrian have many questions about?
3. At the end of the conversation, why does Paolo believe they will be successful in the residential market?

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Skills 360 – Managing Virtual Teams (2)

Business English, Business Skills 360, Management English / March 27, 2022

Welcome back to the Business English Skills 360 podcast for today’s lesson on managing virtual teams.

Before the COVID-19 pandemic, there were a lot of doubts about whether people could be truly productive working from home. Well, guess what we discovered when workplaces went virtual? People are not just as productive while working remotely, many are more productive. With no travel time, back-to-back meetings, and less time at the water cooler, many people get more done working from home.

That doesn’t mean we never have to worry about accountability for remote workers. But measures to ensure accountability have to be counterbalanced by systems that allow workers some autonomy and control over their workflow. Post-pandemic, many workers are simply unwilling to return to a rigid style of management. So we need to find the sweet spot between structure and flexibility. And we need to support that balance with the right technology and systems.

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Skills 360 – Managing Virtual Teams (1)

Business English, Business Skills 360, Management English / March 13, 2022

Welcome back to the Business English Skills 360 podcast for today’s lesson on managing virtual teams.

The COVID-19 pandemic has transformed how and where we work. When the pandemic hit, many white-collar workplaces went virtual, and more people than ever found themselves working from home. Now, as most countries move into the endgame and lift restrictions, companies are faced with the choice about whether, and how, to head back to the office. Many are choosing not to return to in-person operations, or taking a hybrid approach, combining remote and in-person work.

Clearly, remote work in some form is here to stay. And as a manager, you shouldn’t be thinking about the virtual team as purely a stopgap measure. You need to consider ongoing management of virtual teams. And you need to figure out approaches that will ensure not only productivity and effectiveness but also employee wellness and job satisfaction.

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Skills 360 – Time Management 3: How to Delegate Effectively

Business English, Business Skills 360, Management English / November 21, 2021

Welcome back to the Business English Skills 360 podcast for today’s lesson on time management and how to delegate effectively.

As a manager, have you ever felt bad about adding tasks to an employee’s workload? Or have you ever thought that it’s easier to do something yourself than explain how to do it? Or do you like the feeling of being indispensable because you’re the only one who knows how to do something?

If any of these things are true, then I’m sorry to say you’re setting yourself up for failure. And you need to check your ego. Great managers on great teams don’t try to do everything themselves. They build their team’s skills and confidence through effective delegation. And this frees up time for more strategic work.

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Skills 360 – Time Management 2: Learning to Say No

Business English, Business Skills 360, Management English / November 7, 2021

Welcome back to the Business English Skills 360 podcast for today’s lesson on time management and the importance of saying “no.”

“No” is one of the most powerful words in the English language, and it’s one of the keys to good time management. It might be odd to think that saying “no” is a skill, since it sounds so simple. But it is a skill. Some people seem to have been born with it. Other people learn it. Either way, it’s a critical ability when it comes to managing a business and managing yourself.

Just to be clear, when I talk about saying “no,” I’m talking generally about not taking on something new. When we do this, we don’t simply say “no” to someone. In fact, we’ve done a two-part series just on how to say “no” the right way! And if you want some tips on how to say “no” effectively, those lessons are worth a look. Today, however, I want to focus on why we need to say “no.”

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