Business English Pod / Intermediate English

Intermediate English

Our intermediate business English lessons are suitable for learners with an English level of CEFR B1 and above. Develop your language skills for Intermediate English at CEFR level B1 and B2.

BEP 45c – Socializing: Keeping a Conversation Going

Business English, Intermediate English, Socializing /

BEP 45c - English for Socializing: Keeping a Conversation Going

Welcome back to Business English Pod for today’s lesson on how to keep a conversation going while socializing at work.

Some people are natural talkers. They seem to be able to start conversations, and maintain conversations, so easily. You might think this is an ability people are born with. Either you have it or you don’t. Either you have a social personality, or you don’t. But conversation is actually a skill.

And if conversation is a skill, then you can develop it through practice. In our last lesson, we practiced starting a conversation with someone. Once you’ve got the conversation started, it sure is uncomfortable if you don’t know how to keep it going. So we need a different set of skills and language to maintain the flow of conversation.

One thing you might do in this situation is direct the conversation or change the topic. And to keep the other person engaged, you’ll want to show interest and comment on what they’re saying. That makes them feel good and want to keep the conversation going. Showing interest often means asking follow-up questions and showing empathy or personal care or attention.

In this lesson, we’re going to go back to the first dialog we heard in the previous lesson, which featured Penny and George. Penny and George work for an international company called Multi-Fresh, which is hosting a conference for its employees. We’ll hear how Penny develops her conversation with George.

Listening Questions

1. What is the word or topic that Penny uses to change the topic of conversation?
2. What experience of George’s does Penny show interest in?
3. How does Penny react when George tells her about how difficult his experience was?

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BEP 44c – Socializing: Starting a Conversation in English

Business English, Intermediate English, Socializing /

BEP 44c - English for Socializing: Starting a Conversation

Welcome back to Business English Pod for today’s lesson on how to start a conversation while socializing at work.

For many people, starting a conversation with someone can be a huge challenge. And it doesn’t get any easier when you’re doing this in another language! But it is one of the most important skills for building professional connections. A simple chat at a conference or event can lead to new opportunities, ideas, or contacts helpful for your career.

Learning to network confidently will help you feel more comfortable and prepared in professional and social situations. So what are some of the things you should think about? Well, you might start by introducing yourself, especially to someone you recognize but haven’t met in person before. You might also use questions to break the ice and start a conversation on a simple and safe topic.

Informal conversations can be tricky. For one thing, you need to know how to handle a situation where you forget someone’s name. You also need to be able to find ways to keep a conversation going and, when the situation calls for it, end it politely.

In this lesson, we’ll hear two dialogs that take place at an HR conference for an international company called Multi-Fresh. In the first dialog, we’ll hear Penny strike up a conversation with George. In the second dialog, Pat tries to strike up a conversation with George.

Listening Questions

1. What information does Penny give when she introduces herself to George?
2. What topic does Penny mention to get the conversation started?
3. What excuse does George give for finishing his conversation with Pat?

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BEP 43c – Meeting English: Managing the Discussion

Business English, English for Meetings, Intermediate English /

BEP 43c - Meeting English: Managing a Meeting

Welcome back to Business English Pod for today’s lesson on how to manage the discussion during a meeting in English.

Bad meetings can waste time and leave everyone confused. But a well-run meeting can help create new ideas, solve problems, and move a project forward. Running a great meeting is about more than just following an agenda. It means guiding the conversation effectively.

If you’re running formal meetings as a manager or team leader, this skill is essential. But even if just you’re a team member who wants to make sure your team has good discussions, it’s good to understand what’s behind running a meeting. And you never know when it might be your job to facilitate.

Good meeting management often means keeping the discussion focused and inviting different viewpoints or opinions. It also means widening the discussion, moving to a new agenda item, and checking for agreement.

In this lesson, we’ll rejoin a meeting about budget cuts at an international shipping company. Martin, the General Manager, is facilitating the meeting. We’ll also hear Sandra, Sam, and David, three employees in the meeting.

Listening Questions

1. How does Martin respond to Sam’s comment about pizza?
2. What does Martin say once they have finished talking about the outsourcing issue?
3. At the end of the conversation, what question does Martin ask everyone if they agree on?

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BEP 42c – Meeting in English: Starting a Meeting

Business English, English for Meetings, Intermediate English /

BEP 42c - Meeting in English: Starting a Meeting

Welcome back to Business English Pod for today’s lesson on how to start a meeting in English.

Many jobs require us to spend a lot of time in meetings. Sometimes we might think there are too many meetings. In part, we might feel this way because a lot of meetings aren’t run very well or facilitated effectively.

There’s a good chance that you will have to run meetings some day, if you don’t already. You have a chance to make sure those meetings are effective by running the meeting well. Fortunately, running a meeting involves skills that you can learn.

Today we’ll focus on starting a meeting, which begins with getting people’s attention and acknowledging them. Next, you might clearly state the purpose or goals of the meeting before reviewing the agenda with everyone. Then you may invite someone to begin speaking about the first item on the agenda.

In this lesson, we’ll hear the start of a meeting about budget cuts at an international shipping company. The meeting is being led by Martin, the General Manager. We’ll also hear Sandra, David, and Sam, employees who are attending the meeting.

Listening Questions

1. What does Martin apologize for as he is acknowledging the meeting attendees?
2. What does Martin say is the objective of the meeting?
3. What does Martin invite Sandra to do at the end of the conversation?

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BEP 41c – Interview English: First-Round Job Interviews (2)

Business English, Intermediate English, Job Interview in English /

BEP 41c LESSON - English Interview: First-Round Interview 2

Welcome back to Business English Pod for today’s lesson on the skills you need to succeed in a first-round job interview in English.

A job interview is a chance to highlight your achievements and talk about the amazing things you’ve done in your career. By talking about what you’ve achieved, you can show how your experience fits the position. And by showing how your strengths have helped you, you can convince the interviewer that you’re the right person to hire.

If only it were that easy, though! Interviewers aren’t going to ask you only about the good stuff. They’re going to ask about difficult things as well. That means they might ask you about problems in your current or past jobs. And they might also ask you that dreaded question: what are your weaknesses?

But don’t worry. You know these questions are coming, so you can get ready. Think of some difficult situations you’ve been in. Focus on the ones where you were able to solve a problem or deal with difficult people. And think about your weaknesses honestly, and how you’ve tried to improve on these things. In that way, you’ll be able to face the tough questions confidently.

In this lesson, we’ll rejoin William as he interviews for a position at a bank in Hong Kong. William is being interviewed by Mike, an HR manager at the bank. You will hear how William deals with difficult questions, and how he isn’t afraid to discuss problems and how he dealt with them.

Listening Questions

1. William talks about a problem with short-term loans. What does he say was the cause of this problem?
2. What does William say is one of his strengths?
3. What does William say is one of his weaknesses?

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