Business English Communication Skills

All Business English lessons for communicating in English. Our English communications skills lessons are listed below with the newest lessons first.

技能專長 360 – 調整你的溝通方式 (2)

商務英語 360.90 - 調整你的溝通方式 (2)

歡迎回到 商務英語技能 360 podcast for today’s lesson on how to adapt your communication style to different situations.

No doubt you’re aware of different communication styles, but do you think everyone has just one style? More likely your style on a good day looks different from your style on a bad day. Your style during a regular staff meeting might be different from a meeting where you’re going to read the riot act. 確實, your style in a crisis should be different from your day-to-day communication.

清楚地, different situations require different approaches and different kinds of language. And underlining everything here is the importance of relationships. If you’re a solo entrepreneur working with your own money and with no staff, 好, chances are you’re not listening to a podcast about communication styles!

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技能專長 360 – 調整你的溝通方式 (1)

技能專長 360 - Adapting your English Communication Style to your Audience (1)

歡迎回到 商務英語技能 360 podcast for today’s lesson on adapting your communication style to your audience.

Think about the different conversations you had at work yesterday, 和你的老闆, with colleagues, 與客戶, and with your direct reports. Think about how those people spoke to you. Guaranteed, you will notice that these different people had different communication styles. One person might have been cheery and chatty while another was brusque and efficient.

現在, think about how you responded to these people. Was your communication style consistent in all situations? 可能不會. And it shouldn’t be! The best workplace communicators are adaptable. They change their style to suit the situation and the audience. And that adaptability is critical for success.

Members: Lesson Module | Quiz & Vocab | PDF Transcript

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技能專長 360 – 最佳 10 商務英語技能 (2)

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歡迎回到商務英語技能 360 今天上課的頂部 10 商務英語 技能.

在上一課中, 我專注於閒聊和英語會話技巧,例如表達意見, 問問題, 拒絕想法, 並採取行動. 當然, conversation is what comes to mind when someone talks about language skills. 但是我們很多 英語交流 不是談話, 本身. 您的技能必須包括 表達意見, 同意, 不同意, 和製作 短暫聊天.

想像一下,您正在交付一個 英文演講 或進行培訓. 在這種情況下,您需要什麼樣的技能? 好, 您需要掌握的一件事是談論某事如何發生或如何完成. 我的意思是描述一個過程或 給予指導.

這裡的關鍵技能就是所謂的測序, 或將您的想法按邏輯順序排列,並使順序清晰易懂. 去做這個, you might use simple words like first, second, third, next, and finally. But you might also use expressions like “at this point, meanwhile, and subsequently. Using this kind of language helps you organize your ideas, 而且您不太可能失去聽眾.

關聯詞不僅限於流程和說明. 精通英語的人會使用各種各樣的詞來表達他們的想法並構築一個好的論點. 考慮向老闆提出一個主意. 您會不滿意,希望他能聽懂您想說的話嗎?? 還是你 提出有凝聚力和說服力的論點 using expressions like because of this, therefore, nevertheless, and furthermore?

現在,我不建議您在語音中加入這些單詞,只是為了聽起來很聰明. 這些形式表達有時間和地點. 但是在任何情況下組織想法的重要性都是正確的. 在更隨意的情況下, you can simply rely more on simpler words like and, 但, and so.

除了演講或培訓, 具有特殊技能的另一個重要情況是討價還價, 要么 用英語談判. 我不僅在談論關於企業合作夥伴關係的高層對話,或者在商談一項重大商業交易. 任何涉及給予和接受的情況, 合作, 或妥協涉及某種討價還價.

也許您和同事正在嘗試一起設計網站. 或者您和您的老闆正在試圖找出工作時間表. 或者您正試圖讓兩名員工就項目預算達成一致. 這些都是需要討價還價技巧的情況. 您需要承認雙方並提出折衷方案. 通常這需要您進行條件句, using words like if, unless, and as long as. And if those statements are hypothetical, you’ll have to make sure you get a handle on important helping verbs like would and could.

今天我談論了很多有關組織想法的話題, 以及需要清楚信息的情況. 這使我掌握了另一項基本技能: 總結. 提出明確而合理的論據後會發生什麼, 或者您已經在會議上協商了折衷方案? 好, 您需要確保每個人都可以掌握主要思想. 那就是你總結的時候.

You might hear a summary introduced with expressions like to sum up, or let’s recap briefly. But the real skill is figuring out what those main ideas or points are and then stating them concisely. 您不能一字不漏地重複一切. 您只需要提取必要的內容並適當地解釋主意.

現在,在本課中,我將以自己的想法來完成此操作, 我為您提供了另一項必不可少但具有挑戰性的技能: 說清楚. 您可能知道有些人似乎只有清晰表達的技巧. 但這不只是天賦. 您也可以學會聽起來清晰, 如果您花費時間和精力.

所以練習正確的發音. 嘗試清楚地表達, 即使您的嘴巴發出某些形狀或聲音感覺不自然. 實踐變得更容易. 但是如果你喃喃自語, 或不努力嘗試產生正確的聲音和語調, 那你說什麼都沒關係, because people won’t be able to understand you.

現在總結一下? 我已經為每位英語高手講了五項基本技能. 第一, 可以呈現順序或分步說明. 接下來是邏輯上連接您的想法的技巧. 然後是討價還價和總結. 最後, 你需要練習你的發音和語調.

Lesson Resources: Lesson Module | Quiz & Vocab | PDF Transcript

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技能專長 360 – 最佳 10 商務英語技能 (1)

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歡迎回到商務英語技能 360 今天的課程 商務英語 每個人成功所需的技能.

正如任何值得他在鹽中體重的上師都會告訴你的那樣, 生意全關乎關係. 這意味著要結識新朋友, 並與現有網絡中的人保持良好關係. 我們做到這一點的方法之一就是閒聊.

我們稱其為閒聊,因為它與重要的重要商業話題無關. 關於週末, 天氣, 體育, 或家人. 製造 英文閒聊 讓我們與人交流, 進一步了解他們, 並定下心情. 這種對話涉及簡單的評論來回, 問題, 和答案. 您需要對其他人表現出興趣, 還可以透露一些關於你自己的信息. 堅持雙方共同的話題很重要.

一旦閒聊打破僵局, 然後您可以繼續討論更大的主題. 那就是您引入技能的地方 用英語表達意見. 實際情況取決於情況. 如果您正在開會並想添加自己的觀點, you might just introduce it with an expression like the way I see things or as far as I’m concerned.

但是,如果您提出建議或 提出一個想法, 有幾種解決方法. You might do it carefully with words like perhaps or maybe or we could. 要么, 如果你想更自信地說, you can use stronger words like have to or should. The important thing here is that you assess the situation and adapt your language accordingly.

畢竟, 英語對話不只是說; 這也是關於傾聽, 這導致我提出問題. I don’t just mean yes or no questions. 我的意思是實質性問題,表明您正在傾聽並參與其中. 這也包括對人們想法的敏銳和真誠的問題. 這是積極傾聽者的重要組成部分, 這意味著要聽懂, 不只是聽回應.

當然, 成為一個好聽眾並不意味著成為一個好人. 參加會議或 英文談判 需要拒絕想法的能力. And that’s not as simple as saying no or I disagree. Most situations require a more nuanced or careful approach.

但是請小心使用這種軟化語言. 如果您可以拒絕或拒絕某件事, 清楚一點. 你仍然可以 外交 不用胡扯. 要做到這一點, 您可以評論這個想法的積極方面, 或他們背後的意圖, before saying no.

有效地拒絕想法是果斷和取得成果的一方面. 這就是我今天要提的最後一項技能: 讓人們採取行動. 您可能曾經在 英文會議 那裡有很多精彩的討論, 但沒有實際動作要點. 因此,您需要學習如何有效地委派.

好的, 所以我們看了五個基本要素 商務英語技能. 讓我們快速回顧一下: 你需要知道如何閒聊, 表達意見, 問好問題. 與此同時, 您需要能夠拒絕想法並從人們那裡採取行動.

Lesson Resources: Lesson Module | Quiz & Vocab | PDF Transcript

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技能專長 360 – 英語的正式程度 (部分 2)

技能專長 360 - 英語的正式程度 (2)

歡迎回到 商務英語技能 360 for today’s lesson on the different levels of 英語口語的形式.

Think about how you speak in your first language. Do you talk the same way to your colleagues as your wife? Or the same to your friends as your boss? 當然不是. Different people, and different situations, mean different levels of formality.

We can think about four different levels of formality in spoken English. 第一, is “formal” English. This is what you might use when you’re giving a public presentation or speech. Next is what we call “consultative,” which is basically professional conversation like talking to your colleagues in a meeting. Then there is “casual,” which is the style you use when talking with your friends. 最後, there’s “intimate” language, which is used with your spouse or family members.

But what if you’re not sure about whether the situation requires formal or more casual language? 好, in that case, stick to language that you know is neutral. 記住, neutral language is acceptable at all levels. Also note that there are individual differences in formality. Different people have different conversational styles. Some tend to be more formal, while others are more casual.

Lesson Resources: Lesson Module | Quiz & Vocab | PDF Transcript

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