Business English for HR Lessons

所有 Business English human resources lessons. Our English for HR lessons are listed below with the newer lessons first.

BEP 354 – 商務英語輔導 3: 審查進度

BEP 354 - Business English for Coaching Lesson 3: 審查進度

歡迎回到Business English Pod,以了解今天的課程 輔導計劃.

您是否為自己設定目標? 更有可能, 對. 這是我們經常聽到的, 特別是在新年. 設定目標 是成功的基礎. 如果您擔任教練, 你可能已經幫助別人為自己設定目標. 但是真正的工作不是設定目標; 這是通過並投入精力來實現這些目標.

作為某人的教練, 一旦您幫助某人確定某些目標,您的工作就不會完成. 下一步是跟進, 這通常意味著與您要指導的人坐下來查看進度. 你問他們情況如何, 聽他們描述自己做了什麼. 但是有時, 這個人還沒有真正跟進. 然後怎樣呢?

那就是當你通過讓那個人負責來證明自己的價值時. 這可能包括增強公司的價值, 當您嘗試讓對方信守承諾時. 當然, 該人可能遇到障礙, 您可以詢問和討論. 仍然, 這些障礙不應該成為藉口, 並且您可能需要稍微推動這個人以發揮他們的潛力. 和, 當然, 一個好的教練在整個過程中都保持支持.

在今天的對話中, 我們將繼續聽取兩位律師之間的對話, 馬里恩和瑞秋. 馬里恩已經 教練 瑞秋(Rachel)適應年輕律師的新工作. 他們討論了雷切爾面臨的一些問題, 並設定一些目標. 現在,Marion正在跟進並審查實現這些目標的進度.


1. 對話開始時,馬里恩問拉切爾什麼?
2. 雷切爾為自己確定了什麼短期目標?
3. 馬里恩說她“確定”什麼?並且“毫無疑問?”?

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BEP 353 – 商務英語輔導 2: 設定目標

BEP 353 - Business English for Coaching 2: 設定目標

Welcome back to Business English Pod for today’s lesson on setting goals during a 教練 會議.

You’ve probably heard that an important part of 教練 is listening and showing empathy. A good coach tries hard to understand the person he or she is trying to coach. That helps build trust, which creates a constructive relationship. But what is that relationship for? What kind of work does that trust allow?

Once you build a good relationship as a coach, then you can start talking about improvements. 畢竟, coaches don’t exist just to hear about people’s problems. Their whole purpose is to help people get better. And a big part of getting better is setting goals, which is something a good coach can help with.

So how do we work with someone on their goals? 好, that might start with asking about their motivation. 畢竟, goals have to be directed at something. If someone’s motivated by the idea of getting a promotion, then the goals have to relate to that. And that underlines the fact that they are the other person’s goals. We don’t set goals for them. We ask them about their goals. Then we can help them break their goals into smaller objectives.

當然, another important role of a coach is to give encouragement. So when we help someone set goals, we are in a good position to show confidence in their ability to meet them. 最後, we might ask them about their next steps. 那是, what are the concrete activities that the person will take as she tries to accomplish her goals?

在今天的對話中, we’ll rejoin two lawyers: 馬里恩和瑞秋. Marion has been coaching Rachel as she learns how to be a better lawyer. 在上一課中, we heard Marion trying to figure out Rachel’s challenges. Now we’ll hear her help Rachel set some goals.


1. 對話開始時,馬里恩問拉切爾什麼?
2. 雷切爾為自己確定了什麼短期目標?
3. 馬里恩說她“確定”什麼?並且“毫無疑問?”?

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BEP 352 – 商務英語輔導 1: 需求分析

BEP 352 - 商務英語輔導 1: 需求分析

歡迎回到Business English Pod,今天的課程 English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? 事實上, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. 是, I said “together.” The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. 那是, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. 最終, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

在今天的對話中, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.


1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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技能專長 360 – 如何獲得年終獎金 (2)

商務英語 360 - 如何獲得年終獎金 (2)

歡迎回到 商務英語技能 360 for today’s lesson on how to make sure you get a great year-end bonus.

When I say “bonus,” I’m not talking about a Christmas card from the boss with a $20 gift certificate for Starbucks. I’m not talking about tokens of appreciation. I’m talking about a nice fat year-end bonus that says your employer believes you’re worth investing in.

在上一課中, I talked about how to demonstrate your value through your approach to work. 今天, I want to focus not just on your approach, but on the work itself. When all is said and done, it’s your performance that will be valued above all else. So how can you show that?

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技能專長 360 – 如何獲得年終獎金 (1)

商務英語 360 - 如何獲得年終獎金 (1)

歡迎回到 商務英語技能 360 for today’s lesson on how to secure a great year-end bonus.

We all know that money’s not the only workplace incentive, but it sure is an effective one. Nothing beats a nice cheque at the end of the year to say “thanks for all the hard work.” That bonus can help us enjoy the holiday season more, and feel better about heading back to the office when the holiday is over.

所以, how can you make sure you get that bonus? Or how can you increase the size of your bonus? 好, first of all, if you just started thinking about this now, you might be out of luck. You can’t just suck up to your boss in December and expect to be rewarded. If you’re looking for an easy workaround to hard work, I’m sorry to disappoint you.

And if you think that you deserve a bonus because you showed up on time every day and never ducked out early, then think again. If you make hamburgers at McDonalds, then your employer pays you for your time, in the form of a wage. But in professional settings, where people earn salaries, it’s not your time that your employer pays for. It’s your value.

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