BEP 22 – الاتصال الهاتفي: معالجة الاستفسارات والمشاكل الفنية

A new version of this lesson is available here: أفضل الممارسات البيئية 22 ج – Telephone English: الاستفسارات

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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8 thoughts on “BEP 22 – الاتصال الهاتفي: معالجة الاستفسارات والمشاكل الفنية”

  1. What does George say afterthe radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, but I couldn’t. شكرًا لك.

  2. This is awe-fully awesome!
    I need to know what he says between 3:32 and 3:33.
    I mean, right after he says, “Ok, حق. X as in X-ray, V as in Victor, 9582

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