A new version of this lesson is available here: أفضل الممارسات البيئية 21 أ – مهارات الهاتف: بدء مكالمة
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: تحديد هويتك والمتصل, ذكر الغرض من مكالمتك وترك رسالة.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. الوقت قصير جدًا لتلقي جميع المقترحات, وحتى الآن, لم تتلق شركة الطائرات أي شيء من هذا المورد.Premium Members: Study Notes
Download: Podcast MP3
11 thoughts on “BEP 21 – الاتصال الهاتفي: فتح المكالمات وتلقي الرسائل”
The podcast programs are great for both business English instructors and learners at appropriate levels. Thanks for this kind of global contribution to the network.
I wonder if I could get transcripts about the podcasts.
Thank you so much. After practicing my telephone language and accent, i can make many office relationships.
I really learnes a lot from these Telephoning calls. How to talk with people in an Professional way, and the new thing I learned that is helpful is the Telephone alphabet.
I really appreciate your help with telephoning tips. They are v helpful.
It’s really helpful to improve my essential telephone skills
I learn a lot from it.
I really appreciate your help as it Â´s rather useful and interesting. I wonder if we can get the tapescript of listenings. Thanks in advance.
How can we download the transcript of BEP 21 الاتصال الهاتفي : Opening calls and taking messages.
PDF transcripts (ملاحظات الدراسة) for each podcast are available via the learning center pages. Here’s the link for BEP 21:
Thanks for the informative lesson.
Can I download to i-pod BEP21 or previous contents? In the current situation, the number of programmes are limited.
with these helps from websites such as yours, every jobs are easy.