商务英语播客 / 销售量 / 页 9

BEP 137 – 公司参观: 向周围的游客展示

商务英语, ESL 播客, 中级英语, 营销英语, 销售量 /

In today’s Business English Pod episode, we’re going to look at language for showing a visitor around your office or factory.

There are many reasons that someone might visit a factory and take a tour. They might be a prospective client who wants to see where the products are made, or perhaps someone from head office is on an inspection tour, or it could be an official inspection to make sure you are following government or internal standards. If it’s your job to give the tour, you’ll want to make sure everything goes smoothly. So in today’s episode we’ll looking at language for guiding people on a tour and pointing out areas of interest.

We’ll be listening to Ingrid taking Carl on a tour of a factory where GC cleaning products are produced. Carl is from the head office of GC and he’s inspecting the factory where Ingrid works. His job is to make sure that the company’s factories are all up to standard and capable of handling future orders. 对话框开始时, Carl has already arrived at the factory and met Ingrid, who is ready to start the tour.

听力问题

1) What time of day does Carl arrive for his tour?
2) What is the problem with the detergent production line?
3) What role does newspaper play in the production of detergent in this factory?

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BEP 133 – 销售和面试: 英语电梯推介

先进的, 商务英语, ESL 播客, 英文演讲, 销售量 /

在此商务英语播客中, we’re going to look at delivering an elevator pitch.

A sales pitch is a presentation designed to introduce a product or service in order to convince people to buy it. An elevator pitch is a very short presentation designed to do the same thing in 60-seconds or less and often the “product” being presented is 您. An elevator pitch should be short enough that you could complete it during an elevator ride. A key point being that you’re not asking the person to do something for you, you’re telling them what you can do for them.

在今天的课程中, we’ll be listening to two pitches. First up is Jonathan, a university student visiting a job fair in search of his first job. Then we’ll hear Dominic, a manager for a logistics company, make his pitch to a potential customer while attending a local Chamber of Commerce meeting.

听力问题

1) What does Jonathan highlight as his key strengths in the first dialog?
2) 在第二个对话框中, how does Dominic get Graham’s attention?
3) What’s the key advantage of Dominic’s company?

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BEP 128 – 打电话: 处理销售电话

商务英语, ESL 播客, 中级英语, 销售量, 电话英语 /

我们之前讨论过如何通过电话与您认识的人进行约会 (BEP 119), 但是如果您还没有遇到这个人或与他们建立关系呢？? 在今天的商务英语播客中, 我们将研究如何与潜在客户联系，以及, 在线的另一端, 我们将研究可用于礼貌地拒绝信息咨询或会议要求的语言.

我们在上一集中已经见过Viva Fashions的Mario. 现在，马里奥（Mario）想与DeBourg Brands拥有的一系列美国商店的首席买家见面，但, 在此刻, 他甚至都不知道买家的名字. Mario is going to “cold call” the company and see if he can reach the buyer. 第一, 他需要一个名字, 然后他需要尝试与买家交谈以进行预约.

听力问题 – First Call:
1) 马里奥采用什么技术从琼那里获取信息?
2) 您为什么认为琼同意帮助马里奥?

听力问题 – Second Call:
1) Why does Mario keep saying “thank you” instead of “please” after making a request?
2) 马里奥在说明通话原因时使用哪种语言, 以及为什么?
3) 在整个对话中, 马里奥使用非正式语言来最小化他的要求. 你能举几个例子吗?

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BEP 120 – 打电话: 检查订单

商务英语, ESL 播客, 中级英语, 销售量, 电话英语 /

跨境开展业务需要精确的协调, 特别是在 “准时” 需要在准确时间将货物运送到客户的交货. 产品在一个国家/地区生产时, 组装在另一个, 并卖了三分之一, 所涉及的公司需要从头到尾保持持续的沟通. 确保订单及时交付是国际业务的重要组成部分, 而且很多监控将通过电话进行. 所以, 在本集中，我们将探讨通过电话检查订单进度的方法.

前一段时间在BEP 92 & 93 我们遇到了比尔, Bancroft的买家, 在美国的女装连锁店. 他向维瓦下了大订单, 意大利时装公司, 由凯瑟琳·特雷诺（Catherine Traynor）协调, Foxtrot的运输经理. Foxtrot是Viva的美国. 发行人.

现在已经过了几个月，订单定于交货. 但是比尔刚从班克罗夫特的仓库接到电话，让他​​知道到目前为止，只有一半的订单已经交付. 现在他打电话给凯瑟琳，检查剩余的货物.

听力问题:

1. 凯瑟琳如何让比尔知道她正在寻找有关他的订单的信息?
2. 装运的第二部分在哪里?
3. 凯瑟琳提供了哪些措施来避免将来再次分娩?

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BEP 93 – 销售英语: 接受订单

商务英语, ESL 播客, 中级英语, 销售量 /

在本商务英语Pod课程中, we’ll be focusing on the language of taking an order and discussing standard terms, such as delivery time, payment method, 等等.

The listening takes us back to the Foxtrot showroom in Las Vegas. As you’ll recall, Foxtrot is the American distributor for Viva, an Italian clothing, or Apparel, manufacturer. Bill is a buyer for a chain of department stores, who has now decided to purchase from Viva. Foxtrot representative Adrianne and her Viva partner, Mario, discuss Bill’s order with him.

Before we get started, it’s important to emphasize that this conversation is not really a negotiation, but rather a situation where most parts of the deal are already agreed to. 所以, in this episode, we’ll be studying vocabulary for summarizing the terms of a typical commercial order and learning phrases for managing customer-vendor relationships, for example by reassuring the customer to build goodwill.

听力问题

1) When he says, “We operate on a narrow window for deliveries,” what does Bill mean?
2) The term chargeback refers to all or part of a fee being refunded, or returned, to the buyer. For what situation is Bill quite “strict on chargebacks?”
3) When would Bill like the first delivery to be made, 以及为什么?

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