人力資源英語 | 人力資源英語 | 商務英語播客

國內生產毛額 02 – 人力資源: 培訓經理

商務英語, 商務英語詞彙, ESL 播客, 人力資源 / 行進 26, 2008

In the second part of our new ESL podcast series on business vocabulary, we continue with the topic of human resources (人力資源) by looking at useful language and collocations to describe the role and responsibilities of a training manager.

In this fast-changing global world, everything is moving. To make a successful business, it’s not enough just to follow yesterday’s trend. Companies and people need to constantly acquire new skills to succeed in tomorrow’s marketplace. This means driving new training initiatives to enhance performance. 然而, not all training is equally successful. To ensure training effectiveness, it’s important to track results and to have standard criteria for measuring outcomes.

In this podcast, we’ll listen to Andrea, a training manager, describing her function and responsibilities. Afterwards, we’ll study some key vocabulary. Then we’ll practice what we’ve learned.

聽力問題

1) What kind of training programs does Andrea run?
2) Does Andrea work with vendors? What for?
3) What do the five letters in SMART stand for?

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國內生產毛額 01 – 人力資源: 人力資源經理

商務英語, 商務英語詞彙, ESL 播客, 人力資源 / 行進 23, 2008

Today we’re kicking off a new series of ESL business vocabulary podcasts based on people talking about their jobs. In these episodes, we’ll learn vocabulary and language that are useful across a wide range of different professions and industries.

In this podcast we’ll hear an HR manager, Greg, describe his work and responsibilities. Afterwards, we’ll study some key vocabulary. In particular we’ll be focusing on how words are collocated, or used together. Then we’ll practice what we’ve learned.

When we think about human resource managers, many of us just think of hiring and firing, but actually, as Greg explains, the job involves a lot more than that. HR handles everything from job evaluations to settling disagreements between workers and management.

聽力問題

1) What type of employment programs does Greg develop and manage?
2) Are there several HR managers or only one in Greg’s company?
3) Greg says that HR managers play a special role in companies that are unionized. What is this role?

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BEP 76 – 績效評估: 設定目標 (2)

先進的, 商務英語, ESL 播客, 人力資源, 管理英語 / 十二月 8, 2007

這是兩部分中的第二部分商務英語播客上課 performance appraisals. In the first lesson, we covered giving feedback. 在這個 ESL播客, we will discuss setting goals.

The American poet Carl Sandberg once said, “Nothing happens unless first we dream.” To this we can add the words of time management expert Diana Scharf Hunt: “Goals are dreams with deadlines.”

To reach our dreams, it’s necessary to set goals. Without goals, there is no change, no development, no success. This is just as true for an individual as it is for an organization. 這就是為什麼, along with feedback, goal setting is a very important part of the appraisal process. So in this follow-up podcast on job appraisals, we’ll be focusing on strategies and expressions for setting goals during the appraisal interview. Much of the language we’ll be learning in this lesson is also useful in any meeting where we need to discuss and set targets.

Wendy and Derrick, Wendy’s manager, have already discussed her progress and set goals for the areas of customer satisfaction and job training. As the listening continues, they turn to talking about two important productivity measurements.

Pay attention to the language Derrick uses to structure the conversation and to negotiate and agree goals with Wendy.

聽力問題

1) What are the two important productivity measurements that Derrick discusses with Wendy?
2) How does Derrick feel about Wendy making one-off (that is, special) solutions for each customer?
3) What does Derrick advise Wendy to tell a customer who has not booked enough bandwidth?

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