BEP 120 – Telephoning: Manuseio de consultas

Nesta lição sobre habilidades de telefone, analisamos como lidar com uma consulta sobre a entrega de um pedido.

Garantir que os pedidos sejam feitos e entregues no prazo é uma parte essencial dos negócios internacionais, e muito do monitoramento é feito por telefone. So, neste episódio, veremos maneiras de verificar o andamento de um pedido por telefone.

Clique nos links abaixo para acessar suas amostras grátis:

Lesson Content: Podcast | Study Notes | Online Quizzes | PhraseCast | NEW Lesson Module

33 thoughts on “BEP 120 – Telephoning: Manuseio de consultas”

  1. ExcellentExcellent….Excellent. Anybody who wants to improve his business english, I will recommend this.

  2. I think, It is very good to practice my English and improve my studing business English. So useful ! Obrigado!

  3. It’s the best site for learning Business English. It’s very practical. Muito obrigado.

    From Bogotá,

    Oswaldo Morales

  4. It looks like everything is on trackcould be interpreted as “não, you’re mistaken, there is no glitch

  5. @Niclas
    Yes, you could interpret it this way if you used the phrase to respond to someone who is questioning whether a shipment will arrive according to schedule. However, the meaning ofon trackis always: progressing according to schedule.

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  8. Thanks a million.It is the greatest online lesson i have ever practised.From the first lesson my bussines english is improving.
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  10. Mohammad Abdul Awal

    Very essential, useful and helpful directives and notes to handle problems, facing harsh reality at works. I benifited profoundly. I’d like to thank the whole BEP team.

  11. @Mohammad Thank you! We appreciate your kind words. Yes, thoseharsh realitiesdo come up sometimes. It’s good to be prepared!

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  14. Very good, but the podcasts are in a big side (16 MB? My net is very slow and if it were an 6MB- size I could download this. Thanks anyway. Your site is very useful.

  15. I learnt a lot from this lesson. It gives very important directions about the vocabulary we could use.

  16. @Ahamd, you can find a download link for the video or MP3 at the very bottom of each lesson page (right-click to save/download).

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