A new version of this lesson is available here: BEP 23c – Telephone English: 采取行动
在最近的商务英语播客中 (BEP 22), 我们探讨了用英语打电话时如何处理技术问题. 今天, 我们将讨论如何与来电者处理问题, 这当然更难处理! 但, 用适当的语言和短语, 您可以向呼叫者显示您想要的帮助, 并向他们保证您可以帮助解决问题.
我们也很高兴地宣布，我们的新供稿现已在iTunes中提供. 请点击下面的链接更新您的订阅:
https://podcasts.apple.com/podcast/business-english-pod-learn/id206603090
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A new version of this lesson is available here: BEP 22c – 电话英语: 查询
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
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A new version of this lesson is available here: BEP 21 A – 电话技巧: 拨打电话
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 识别自己和呼叫者, 说明通话目的并留言.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的时间很短, 到目前为止, 飞机公司尚未从该供应商处收到任何东西.
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