BEP 26 – 旅行: 转机和旅行问题

本课程已更新. Click here to get the new version.

In this Business English Podcast we’re going to look at the language used for more direct requests, when our traveler and a ticket agent discuss new travel plans due to a missed connecting flight in Paris.

It might be helpful to first listen to first episode in this series (BEP 25), to hear the language of polite, indirect requests, and then listen to this podcast, which uses more direct language for requests and suggestions. 当你听, also notice the more direct tone used in parts of their conversation, especially as Robert gets excited.

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BEP 25 – 旅行: 机场值机和礼貌性要求

本课程已更新. Click here to get the new version.

In this two-part 商务英语播客 series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.

在这一集, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first fly to Paris, and then fly from Paris to Nice. 当你听, pay attention to the phrases used for polite requests.

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BEP 23 – 打电话: 处理困难的客户

在最近的商务英语播客中 (BEP 22), 我们探讨了用英语打电话时如何处理技术问题. 今天, 我们将讨论如何与来电者处理问题, 这当然更难处理! 但, 用适当的语言和短语, 您可以向呼叫者显示您想要的帮助, 并向他们保证您可以帮助解决问题.

我们也很高兴地宣布,我们的新供稿现已在iTunes中提供. 请点击下面的链接更新您的订阅:

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BEP 22 – 打电话: 处理查询和技术问题

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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BEP 21 – 打电话: 通话和留言

A new version of this lesson is available here: BEP 21 一种 – 电话技巧: 拨打电话

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 识别自己和呼叫者, 说明通话目的并留言.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的时间很短, 到目前为止, 飞机公司尚未从该供应商处收到任何东西.

Follow this link for the complete telephone alphabet:

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