在本商务英语Pod课程中，我们将讨论通过电话讨论问题. 对于今天的例子, 我们将集中精力处理未付款的发票, 或未按时付款的账单.
在业务, 迟到付款的客户并不罕见. 有时只是未收到发票; 其他时候，客户可能没有足够的资金来支付账单. 最终, 你需要打电话, 讨论问题, 并尝试解决方案.
在今天的播客中, 我们将练习介绍问题的短语, 礼貌而坚定地清楚地说明细节, 提出要约并提出解决方案.
该对话框具有Marcy功能, 谁为计算机解决方案工作. Marcy的公司为ATI Communications的Jack Fountain部门提供了软件和培训. 自Marcy提交第一张发票以来，已经过去了几个月, 但尚未付款. 现在她打电话来找出原因. 第一, 她在应付帐款部门与Donna交谈.
听力问题:
1) 杰克认为马西的发票在哪里？?
2) 杰克同意的付款条件是什么?
3) 杰克建议什么解决方案?
Download: Podcast MP3
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