BEP 26 – 旅行: 轉機和旅行問題

本課程已更新. Click here to get the new version.

In this Business English Podcast we’re going to look at the language used for more direct requests, when our traveler and a ticket agent discuss new travel plans due to a missed connecting flight in Paris.

It might be helpful to first listen to first episode in this series (BEP 25), to hear the language of polite, indirect requests, and then listen to this podcast, which uses more direct language for requests and suggestions. 當你聽, also notice the more direct tone used in parts of their conversation, especially as Robert gets excited.

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BEP 25 – 旅行: 機場值機和禮貌性要求

本課程已更新. Click here to get the new version.

In this two-part 商務英語播客 series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.

在這一集, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first fly to Paris, and then fly from Paris to Nice. 當你聽, pay attention to the phrases used for polite requests.

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BEP 23 – 打電話: 處理困難的客戶

在最近的商務英語播客中 (BEP 22), 我們探討了用英語打電話時如何處理技術問題. 今天, 我們將討論如何與來電者處理問題, 這當然更難處理! 但, 用適當的語言和短語, 您可以向呼叫者顯示您想要的幫助, 並向他們保證您可以幫助解決問題.

我們也很高興地宣布,我們的新供稿現已在iTunes中提供. 請點擊下面的鏈接更新您的訂閱:
https://podcasts.apple.com/podcast/business-english-pod-learn/id206603090

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BEP 22 – 打電話: 處理查詢和技術問題

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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BEP 21 – 打電話: 通話和留言

A new version of this lesson is available here: BEP 21 一個 – 電話技巧: 撥打電話

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 識別自己和呼叫者, 說明通話目的並留言.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的時間很短, 到目前為止, 飛機公司尚未從該供應商處收到任何東西.

Follow this link for the complete telephone alphabet:
http://www.dynamoo.com/technical/nato-phonetic-alphabet.pdf

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