A new version of this lesson is available here: BEP 23c – Telephone English: 採取行動
在最近的商務英語播客中 (BEP 22), 我們探討了用英語打電話時如何處理技術問題. 今天, 我們將討論如何與來電者處理問題, 這當然更難處理! 但, 用適當的語言和短語, 您可以向呼叫者顯示您想要的幫助, 並向他們保證您可以幫助解決問題.
我們也很高興地宣布，我們的新供稿現已在iTunes中提供. 請點擊下面的鏈接更新您的訂閱:
https://podcasts.apple.com/podcast/business-english-pod-learn/id206603090
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A new version of this lesson is available here: BEP 22c – 電話英語: 查詢
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
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A new version of this lesson is available here: BEP 21 一個 – 電話技巧: 撥打電話
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 識別自己和呼叫者, 說明通話目的並留言.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的時間很短, 到目前為止, 飛機公司尚未從該供應商處收到任何東西.
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